Baytown’s Leading CPA Selects DeliveryMaxx for Digital Solution

When searching for a certified public accountant businesses and individuals have the ability to choose from hundreds of individuals and firms.  However, very few CPA’s are able to adapt and change with the today’s advancement of technology.  After a rigorous search, BW James Certified Public Accountants, led by founder and CPA Barry W. James, has chosen the leading firm of DeliveryMaxx to provide Social Media Marketing and Digital Solutions to keep their clients better informed of the latest financial, accounting, back office support system, advisory, and tax services available in the industry.  BW James Certified Public Accountants is one of Houston areas most progressive accounting firm.

Barry W. James is a native of Baytown, Texas just outside of Houston.  He is known as being innovative and by utilizing advance technology and sound financial reporting accomplished through one-on-one approach Barry W. James CPA’s gives their clients the attention that they deserved.  Barry James’ clients are highly valued.

With over 8 decades of experience performing financial planning and public accounting for clients; Mr. James and his CPA associates have provided exceptional tax, financial, estate planning, and accounting services to a diversified client base throughout the area and state.  Having a close relationship with each client, assisting them personally with tax, accounting, and personal wealth needs; he specializes in IRS, state and local tax audits, as well as small business and personal consultation.  

James is a long-standing member in the Texas Society of Certified Public Accountants, the National Society of Public Accountants and the American Institute of Certified Public Accountants. He was recently selected to serve on the Board of Directors of the Bay Area Rehabilitation Center, a non-profit organization dedicated to making a difference to thousands of children and adults with disabilities in Baytown and the surrounding East Houston communities.

Barry James is part of RootWorks, the accounting profession’s exclusive premier membership-based education organization which reviews today’s most advanced cloud-based technologies exchanging ideas to best serve their clients’ necessities.

“Barry James Certified Public Accountants is truly the Next Generation Accounting Firm and Barry James is the epitome of a servant leader who protects his clients and guides them through the various financial trials” states DeliveryMaxx’s Chief Operating Officer, James Schaefer.  “We are honored to provide our digital solution platform for Barry James and his firm.”

Barry James Certified Public Accountants is located just outside of Houston at 721 E. Texas Ave. in Baytown, Texas.  Barry James and his team of financial and tax professionals can be reached by calling 281.420.1040 or visiting https://www.bwjames.com.

Huffines Chevrolet Lewisville shares story through Digital Media

After 85 years of success, and thousands of happy customers in the Dallas Fort Worth area; the Huffines story will be shared by DeliveryMaxx’s digital platform.

On May 5, 1924 Huffines Motor Company opened for business in downtown Denton. J.L. Huffines, Sr. founded the company on two principles which are still the benchmark for all decisions made at the dealerships – treat the customer the way they want to be treated and support the community.

Mr. Huffines always believed that when he sold someone a vehicle he had made a friend. Passed from father to son, to grandson, Mr. Huffines' philosophy has formed the solid foundation on which every Huffines dealerships are grounded, small town friendliness and a strong commitment to please each and every customer.

Through all of this, Huffines had been satisfying customers – many who still shop at Huffines today. The fact that grandchildren and great grandchildren of original customers still shopping at Huffines 85 years later certainly proves the success of their commitment to customer satisfaction.

Today, the Huffines Motor Company has grown to nine auto dealerships in Plano, Denton, Lewisville, and McKinney and has over 800 team members to better serve all their customers automotive needs.  The dealer franchises include Chevrolet, Subaru, Dodge, Jeep, RAM, KIA, and Hyundai.  All of the dealerships include the latest most advanced cars, trucks, and suvs as well as a plethora of pre-owned vehicles.

Ray Huffines, is the dealer principal for the Huffines Auto Dealerships and is guiding the dealerships selling more than 13,000 new and used vehicles a year, still embracing an 88-year-old mission—to treat customers’ right and support the communities in which the Huffines’ dealerships operate.

“The Huffines family has always said if we treat someone how they want to be treated and support the community as well as take care of your employees, success will take care of itself” states Mr. Huffines.  

The Huffines Auto Dealerships have been honored with the Consumer’s Choice Award for Auto Dealership Group of the Year for 2008, 2009, 2010, and 2011. The Dallas Morning News recognized with its Top 100 Places to Work for 2011 Award and the Neighbors Choice ‘Go’ section, Best Auto Dealership and Best Auto Repair Facility Award. The dealerships have also been recognized by the DFW Community Newspapers for the Best New Dealerships, Best Pre-owned Dealerships, and Best Repair Facilities Awards. In addition, the Huffines Auto Dealerships have also earned GM’s Mark of Excellence and Standards for Excellence awards, the Chrysler Five Star and Customer Care Standards awards, the Hyundai Board of Excellence Award, KIA’s Dealer Excellence Program Award, and Subaru’s Stellar Performance Award.

“DeliveryMaxx is honored to provide our services for such a great organization like the Huffines Motor Company.  As a kid growing up in Denton, I always knew the Huffines name and I am proud to say that my grandfather, my parents and I have been customers of the dealership” states James Schaefer, Chief Operating Officer of DeliveryMaxx.  “The Huffines name is synonymous with the automotive industry in North Texas.  They have a great story to tell, and we are excited to help them share this wonderful story with the internet community.”

Huffines Chevrolet Lewisville is located at 1400 South I-35E in Lewisville, TX.  More information can be found by visiting www.huffineschevylewisville.com or by calling 972.538.7000.  “We welcome everyone to come see what it is like to be treated how you want to be treated” says, Mike Biggers, General Manager of Huffines Chevrolet Lewisville.

Britain Chevrolet Cadillac Selects DeliveryMaxx to Share their Story

When North and East Texas customers choose a dealership that truly cares about their customers they choose Britain Chevrolet Cadillac.  What the customer finds is that they are treated like family and truly appreciated for patronizing the dealership.

Byron Britain, owner of Britain Chevrolet Cadillac and his wife Misty can be seen at the dealership daily.  Byron is personally involved in each sale, and wants the opportunity to create customers for life. He knows what it takes to create happy customers, and build strong relationships.  “It’s not about the fancy building, but the characters of people who are the building that makes Britain Chevrolet Cadillac special” states, Britain.  Byron Britain not only practices what he says, but he also walks the talk.  The Britain’s have a strong tight family; they are people of unwavering faith, and employ outstanding like-minded individuals.

“DeliveryMaxx is proud to partner with Britain Chevrolet Cadillac.  Meeting the Britain’s and their team let me see their vision.  That vision is what every business should strive for.  I am really looking forward to working with the dealership to help share their story” says, James Schaefer, Chief Operating Officer of DeliveryMaxx.

The bar has been raised for customer service.  Customers of Britain Chevrolet Cadillac will be able to search through an extensive selection of new and pre-owned vehicles.  They will be able to get a price quote without all of the haggling that goes on at other dealerships.  The friendly, professional staff will exceed every expectation that a car buyer desires.

“We focus on the little things to provide a high quality buying experience to all of our customers. Our highest priority is our customer, and we do whatever it takes to exceed their expectations.  It does not matter if you buy a car, truck, suv, Chevy, or Cadillac.  All of our customers are treated with the respect they deserve” states Brian Heiser, General Manager of Britain Chevrolet Cadillac.

Recently Cadillac was at the top of the list receiving awards from independent reviewers as the “Top Connected Car of 2012”, “Top Gadgets of CES 2012”, and the “Editor’s Choice Award” from AutoBlog.  The New Year is sure to be one of the most talked about in the automotive world, and Britain Chevrolet Cadillac has the determination to provide personal customer service to all of their clients.

DeliveryMaxx has been retained by Britain Chevrolet Cadillac to help the dealership raise the bar even higher for the automotive industry providing digital marketing solutions and customer loyalty and retention programs.  “We chose DeliveryMaxx to help share our customers’ great experiences because they reflect the same high quality standards that our dealership embodies” says Heiser.

“Having a dealership like Britain Chevrolet Cadillac in our client family is a strong testament to our services.  Britain Chevrolet Cadillac provides a level of service to their clients that is unprecedented in today’s economic climate” says, Josh Deaton, CEO of DeliveryMaxx.

Britain Chevrolet Cadillac is located at 4715 Wesley Street in Greenville, Texas.  For more information visit www.britainchevy.com or contact their friendly associates at 903.450.4216.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patent pending programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

For more information about DeliveryMaxx visit www.deliverymaxx.com.

Southwest KIA Dealership Group Recognized by Automotive News

Automotive News has long been the primary source of industry news, data and understanding for the industry’s decision-makers interest in North America.  Since 1925 when the newspaper was founded; Automotive News found new ways to provide information and value to meet the changing needs of its readers.

In May, Automotive News held a roundtable event in Dallas, Texas in hopes that ideas provided by participants would improve automotive dealerships employee morale, revenue stream, and savings thus increasing the bottom line.  With today’s consumer having a plethora of choices of where to buy their next vehicle, dealerships are always looking for ways to gain additional market share by attracting new customers.  The automotive consumer has changed the way they find their new car, truck, or suv.  With the inception of the internet, car research and buying can take place 24 hours a day, 365 days a year.  “The consumer knows exactly what kind of vehicle they want for the price they want to pay” says, Steve Dodge, General Manager of Southwest KIA Rockwall.  “Nowadays, a buyer will know just about everything there is to know about the dealership including the salespeople who are employed before they arrive on the dealership floor.”  The average consumer is doing all of the research on the internet and statistics show they are visiting 1.3 dealerships versus shopping 4.6 dealerships in years past.  Dodge also adds, “Not only is the consumer using the internet to select a great dealership to buy from, but they are also using the internet to deselect dealerships that don’t look appealing.”

The roundtable session provided attendees with great ideas they would be able to implement at each of their dealerships.  Some of these ideas included hiring non-commission sales people to lessen the negotiation pressure consumers have long been accustom to when making a new vehicle purchase to the recruiting of college graduates erasing the image of the “used-car salesman” perception.

Southwest KIA Dealership Group with locations in Mesquite, Rockwall, and Dallas created the most excitement at the conference by presenting an idea they have been utilizing with outstanding success for the past couple of years provided by a company named DeliveryMaxx.  “Utilizing DeliveryMaxx services has allowed us to create a forum for our customers to share their great experiences on the web.  Our CSI scores, sales, service, and online reviews have increased dramatically with this program” exclaims James Seale, General Manager of Southwest KIA Mesquite.  “They are like three companies in one because they provide a way for our customers to share their great experiences with the world through a custom review portal that we control at the dealership.  DeliveryMaxx helps us market to potential customers by taking a picture at the time of delivery, and then embeds code and our dealership branding pushing this advertising to all of the friends and family of the customer who just bought a new vehicle.  Because of this, our referrals and online reputation have gone up allowing us to sell more cars.”  With DeliveryMaxx and Southwest KIA’s “Customer First” mentality; the dealership has had unprecedented growth and received numerous awards and recognition for their customer service. 

The Southwest KIA Dealerships continue to stay ahead of their counterparts utilizing new and innovative tools to make their customers feel welcomed.  They have long held the belief that a happy customer becomes a customer for life.  “Decisions on buying a vehicle is no longer about price, but about how much the dealership cares for its customers.  People will share their experience, and utilizing DeliveryMaxx’s program, our customers have helped us win additional buyers.”  For Southwest KIA Dealerships contribution to the roundtable discussion they were awarded recognition for one of the “Best New Ideas” of the session.

“We are honored and very excited that Southwest KIA has been recognized for their contributions to the automotive industry.  Because of their desire to be the dealership of choice; they have been very instrumental in our development of new technology.  James and Steve both suggested that they would love to have their reviews with pictures scrolling across their website.  We just took that idea a little further, and made it possible providing code that they could target market a particular vehicle to customers disseminating the reviews by make and model.  DeliveryMaxx is also about to launch our new smartphone app within 30 days that will allow online reviews and social media marketing happen within minutes of the customer purchasing a vehicle versus 24 hours from the time they made a purchase” explains James Schaefer, Chief Operating Officer and Co-Founder of DeliveryMaxx.

In addition to collecting reviews, marketing great experiences of happy customers; DeliveryMaxx also writes unlimited blogs, post special events, and participates in event marketing with the North Texas dealerships.

“Southwest KIA has been as helpful to us as we have been to them.  They are great at what they do, and the people they have are some of the best in the industry.  DeliveryMaxx just provides the technology, service, and platform that make it possible for the Southwest KIA story to be told” says Josh Deaton, Chief Executive Officer and Co-Founder of DeliveryMaxx.

Southwest KIA Dallas, Southwest KIA of Rockwall, and Southwest KIA of Mesquite are prime examples of growth within the North Texas automotive market.  This group of family owned dealerships expanded from a single point in 2001 into five stores throughout Texas in less than ten years. The Southwest Dealer Group is currently ranked well within the top 125 highest volume selling automotive groups in the United States by Automotive News.