DeliveryMaxx prides itself on being a small business giving new opportunities to individuals who would like to make a difference in the way consumers feel about their percieved value of their purchases.
We live in a society that places value on the size of our homes, type of vehicle we use for transportation, time pieces we wear on our wrist, and the brands of suits that makes up our attire. Americans spend more time working for these worldly possessions on average than we do with our families at home.
Thus, DeliveryMaxx was formed to help businesses, particularly the automotive industry, an opportunity to show appreciation to their consumers for making these purchases. DeliveryMaxx creates a Social Media Marketing program (SMM) to publically thank their customers on a daily basis. Included in this marketing program, DeliveryMaxx is able to increase Search Engine Optimization(SEO) value, Online Reputation Management (ORM), and help businesses acquire positive reviews and branding. The end result utilizing DeliveryMaxx's Images of Success program is an increase in customer loyalty and satisfaction. This program is truly a complete comprehensive automotive dealership consumer care program.
Founded by Josh Deaton, and James Schaefer, DeliveryMaxx has quickly become a tremendous value to the Automotive Industry utilizing a proprietary system called Images of Success that is able to advertise to the world on how dealerships treat and value their customers. The results speak for themselves.
Dealerships reported an increase in sales, positive online reviews, higher CSI scores, additional fixed operation revenue, stronger store branding, and a dramatic increase in referrals and repeat business.
Both Mr. Deaton and Mr. Schaefer have served successfully in corporate management in years passed, but each saw a deficiency in the way consumers were acknowledged, or lack thereof, for their business. In addition to these organizations not providing the level of customer service one should expect, employees did not feel valued throughout the organization. Before DeliveryMaxx's first client was acquired, the founders decided on creating a best place to work. That meant allowing employees to have flexible work schedules, and encouragement to put family and public service first. Furthermore, DeliveryMaxx created a fair wage schedule that allows every employee to be financially rewarded as the company grows. Each account that is added and all revenue that is earned is shared amongst all active employees. As the company earns more, so does every employee within the DeliveryMaxx organization. This concept has empowered every employee at DeliveryMaxx to help make decision that will better serve their clients.
For more information on DeliveryMaxx, visit: www.deliverymaxx.com
Both Mr. Deaton, and Mr. Schaefer remain steadfast in helping the economy. They strongly believe that small businesses have a direct effect on employment rate and consumer confidence. Consumer confidence is an economic indicator which measures the degree of optimism that consumers feel about the overall state of the economy and their personal financial situation. How confident people feel about stability of their incomes determines their spending activity and therefore serves as one of the key indicators for the overall shape of the economy. In essence, if the economy expands causing consumer confidence to be higher, consumers will be making more purchases. On the other hand, if the economy contracts or is in bad shape, confidence is lower, and consumers tend to save more and spend less. A month-to-month diminishing trend in consumer confidence suggests that in the current state of the economy most consumers have a negative outlook on their ability to find and retain good jobs.
James Schaefer & Josh Deaton have dinner with Congressman Ralph Hall to discuss the local economy and small business advantages.
Investors, manufacturers, retailers, banks and government agencies use various assessments of consumer confidence in planning their actions. The ability to predict major changes in consumer confidence allows businesses to gauge the willingness of consumers to make new purchases. As a result, businesses can adjust their operations and the government can prepare for changing tax revenue. If confidence is dropping and consumers are expected to reduce their spending, most producers will tend to reduce their production volumes accordingly. For example, if manufacturers anticipate consumers will reduce retail purchases, especially for expensive and durable goods, they will cut down their inventories in advance and may delay investing in new projects and facilities. Similarly, if banks expect consumers to decrease their spending, they will prepare for the reduction in lending activities, such as mortgage applications and credit card use. Builders will plan for the decline in home construction volumes. The government will get ready for the reduction in future tax revenues. On the other hand, if consumer confidence is improving, people are expected to increase their purchases of goods and services. In anticipation of that change, manufacturers can boost production and inventories. Employers can increase hiring rates. Builders can prepare for higher housing construction rates. Banks can plan for a rise in demand for credit products.
Government can expect improved tax revenues based on the increase in consumer spending.
How important are small businesses to the U.S. economy?
Small firms:
- Represent 99.7 percent of all employer firms.
- Employ about half of all private sector employees.
- Pay more than 45 percent of total U.S. private payroll.
- Have generated 60 to 80 percent of net new jobs annually over the last decade.
- Create more than half of nonfarm private gross domestic product (GDP).
- Supplied 22.8 percent of the total value of federal prime contracts in FY 2006.
- Hire 40 percent of high tech workers (such as scientists, engineers, and computer workers).
- Are 52 percent home-based and 2 percent franchises.
- Made up 97 percent of all identified exporters and produced 28.6 percent of the known export value in FY 2004.
- Small innovative firms produce 13 times more patents per employee than large patenting firms, and their patents are twice as likely as large firm patents to be among the one percent most cited.
Source: U.S. Dept. of Commerce, Bureau of the Census; Advocacy-funded research by Kathryn Kobe, Economic Consulting Services, LLC, 2007, Federal
Procurement Data System ; Advocacy-funded research by CHI Research, 2003, U.S. Dept. of Labor, Bureau of Labor Statistics, Current Population
Survey; U.S. Dept. of Commerce, International Trade Administration.
How many new jobs do small firms create?
Over the past decade, small businesses created 60 to 80 percent of the net new jobs. In the most recent year with data (2004), small firms accounted or all of the net new jobs. Firms with fewer than 500 employees had a net gain of 1.86 million new jobs. Large firms with 500 or more employees lost more jobs than they created, for a net loss of 181,122 jobs.
Source: U.S. Dept. of Commerce, Bureau of the Census information on employment dynamics by firm size from 1989 to 2004 .
DeliveryMaxx pledges to conduct business ethically, provide opportunities for motivated individuals who desire to make a difference in the world, and create a great place to work. DeliveryMaxx will continue to provide a great service to companies that wish to grow their business and increase customer satisfaction. DeliveryMaxx desires to help improve the economy administering these sound principles.
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