Showing posts with label keeping customers for life. Show all posts
Showing posts with label keeping customers for life. Show all posts

Sunday, June 16, 2013

DeliveryMaxx partners with Capitol KIA to share Customers Great Experiences

Since 2001, Capitol KIA has carried the torch for customer satisfaction with car buying.  Many companies have made the claim, but Capitol KIA located in Austin, Texas has consistently strived to make customers happy by helping them put them in the car, truck, or suv that is right for them.

With an unprecedented 17 consecutive years of market share growth, KIA Motors is the fastest growing automotive brand in America. Thanks to advances in product quality, design and innovative marketing, KIA is also one of the fastest-growing car companies in the world. In a study conducted by Interbrand, the world's leading brand consultancy agency, Kia is on the "Top 100 Best Global Brands" list.

Capitol KIA has been Texas number one KIA dealership in total KIA’s sold for over a decade.  This type of great reputation doesn’t happen by accident.  “We have a job to do, and that is to listen to our customers and help them leave with the vehicle that is right for their needs” states Jason Thompson, General Sales Manager of Capitol KIA.  Capitol KIA doesn’t just talk the talk, but they walk the walk too.

From the moment guest arrive at the dealership, a representative greets them with a smile, opens the car door for their guest, and helpfully guides them where they would like to go.  All of the sales associates build a true relationship with their clients, and management goes the extra mile to assure all of the needs are met.

Not only does the dealership excel in superior customer service, but they also are located conveniently in Austin, Texas serving all of Central Texas including Round rock, Sunset Valley, Georgetown, San Marcos, and Balcones.   The state-of-the-art service center boast highly trained expert certified technicians and parts specialist.  When customers make the decision to purchase or lease a vehicle they are guided through the best options for financing by the most knowledgeable finance staff in all of Texas.

A customer will feel like family after one visit to Capitol KIA, and Capitol KIA looks forward to adding to their ever growing family of customers.  “It gives everyone in the dealership great pleasure when we sell or service our customers’ vehicles because we know our customers have many choices of dealerships to buy from.  We are honored when our customers choose us, and don’t take that lightly” adds Thompson.

Capitol KIA has chosen to partner with DeliveryMaxx, an innovative digital solutions provider, to help share customers experience with the world.  DeliveryMaxx has provided a review application for every customer to be able to express exactly how they were made to feel while working with the dealership’s team.  “With DeliveryMaxx, we will be able to assure that our clients are completely taken care of 100% of the time” says Thompson.

To become a happy customer and experience a great car buying opportunity, visit Capitol KIA located at 13573 U.S. Hwy 183 N. in Austin, Texas.  All of the new and pre-owned vehicles can be viewed by visiting www.capitolkia.net or calling 512.583.1900.