Know how to play the Game and Play it Right

Kenny Rogers, the Country Music Hall of Fame singer who recently died in March, signature song was his 1978 hit, “The Gambler”.  It was a cross-over hit that won him a Grammy Award in 1980 and was selected in 2018 for preservation in the National Recording Registry by the Library of Congress.  The song was about a young fellow who was a little distraught about the chaos that was happening in his life, and he came across this wise old man who poetically explained the secrets how to overcome different obstacles you would face.

The very first piece of advice the Gambler gave us was, "If you're gonna play the game, boy, you gotta learn to play it right.”  Sometimes you have to know when to stay the course, sometimes you need to accept a loss and move on, sometimes you need to adapt and move another direction and other times you need to do a complete paradigm shift and alter your course altogether.  Of course the song he expressed these sentiments using the analogy between life and gambling making sure we play our cards right.  He was an expert for sure because at the beginning of the song he let us know that he made a life out of reading people’s faces just by the way his challengers held their eyes.

The Gambler gave us a gem that all business owners should take heed.  He stated the secret to surviving is knowing what to throw away and knowing what to keep.  The best part about his allocution was when he explained that “every hand’s a winner and every hand’s a loser” which I firmly believe tells us that we have opportunities to win no matter what cards we are dealt.  It just depends on how we decide to play the game and are we playing it right.

Business owners, especially small business owners have had unprecedented adversity in the year 2020.  We are in the midst of The 2^nd Great Depression with over 40 million Americans filing unemployment and a real jobless rate over 23.9% (The Great Depression of 1929-1933 was 24.9%), the uncertainty of businesses being able to open up to full capacity, misinformation about a virus that has a 99.9% sure rate, looming trade wars with China and now exploitation by our media and terrorist groups on race.  (As for race relations- it is our position that there is a problem with racial inequality; however, it is by evil people of all colors, races, religions and political ideology.  We believe there are more good people in this world, but they are silenced by the media sensationalizing the bad.  

DeliveryMaxx will always do everything in our power to support those who are suppressed by others and will not stand for bigotry from anyone.)

You have a winning hand and you have a losing hand as it pertains to your business today.  With more people utilizing the internet for their information and purchases, you can adapt and reach your clients with a digital media and marketing strategy.  Understanding that many potential customers and even some of your employees have been frightened by the news media and local politicians should lead you to investing in PPE products giving the perception that your business is truly a safe place to visit.  Being transparent to both your employees and potential customers will be vital for your success, so your online content should be consistent and plentiful.  This can be a bit overwhelming for some, but as long as you are using common sense with today’s technology you will be able to survive, rebuild and ultimately thrive.  As the Gambler said before he drifted off to sleep, “There’ll be time enough for countin’ when the dealin’s done.”

 DeliveryMaxx is a small business that takes pride in helping other small businesses succeed in an increasingly digital world.  That was our mission prior to the outbreak and news stories of racial inequality and continues to be our goal today.  If you need help navigating a transition to becoming more active on social media, building an e-commerce website, or post-sale communication with your clients we are here to help.  Our clients experience positive Online Reputation, stronger SEO, concise content management, increase in social media engagement and advertisement and higher customer retention. See how we have helped clients in multiple industries across the country such as Automotive Dealerships, Real-Estate Brokers & Agents, Churches, Service Industry, Sports Teams, Non-Profit Organizations and more as we utilize our Patent-Pending Program to develop a digital strategy that will meet the needs of sales, service and messaging to your audience.  www.deliverymaxx.com or give us a call at 888-936-6299 today or watch the DeliveryMaxx Introduction Video!

Fight or Flight in the Year 2020

Every young boy who played or who has attempted to play sports knows what it means to either “Fight or Flight” all too well.  At first glance, one might think the cause of the dilemma the player would be a game situation, but most of the time it was in the locker room.  There would inevitably be a situation presented that the player would have to make a choice to stand up for what he felt was right or back down and try to deescalate the situation.  “Fight or Flight”.

Today, business owners are faced with a variety of situations that have or will trigger the release of hormones that will prepare them to either face the continuous threats or try to move to safety.  In the past, our ancient ancestors faced dangers in their environment.  They could either fight or flee.  Sun Tzu, the legendary Chinese military strategist from 5^th Century BC would use both options as a strategy in his well-read book, “The Art of War”.

Instead of facing enemies armed with weapons determine to take your life, in business, we are faced with challenges that try to alter our path.  My home state of Texas is facing an unemployment rate of 12.8% which is the worst on record.  The closest past unemployment rate was 9.2% back in November of 1986 during the last big oil bust.  Every state in the Union has been hit hard.  Nevada, for example, has registered an unemployment rate exceeding 28% which is the highest in the nation due in large part to its reliance on tourism and hospitality.  The overall unemployment number is at 38.6 million at the time of this blog with an average of 2 million new filings a week.  To understand how big this number is, 38.6 million is greater than the combined population of 21 states.

Mainstream news media that continues to scare uninformed citizens by distorting the truth, power hungry politicians (although a few have changed their stance because of the unrest of their voters) and opportunist who continue to profit off of a pandemic that has a 99.9% recovery rate (much better than the seasonal flu) have become a business owners’ nemesis.  The so-called stimulus meant to assist businesses to keep their doors open while we “flattened the curve” and ease the burden for hospitals; instead lined the pockets of political operatives and their interest.  These enemies of the people have and continue to threaten the lives of millions minimalizing the crisis by flippantly calling it “The New Normal”.

So we are faced with a choice.  Fight or Flight.  There will be casualties in this civil war.  Currently, as we are experiencing The 2^nd Great Depression in the year 2020, we will see deaths from suicide and stress related illness.  We will see families destroyed through divorce, child and spousal abuse.  Crime rate will be much more than a neighbor reporting another neighbor for not “Social Distancing”.  Alcohol and drug abuse will rise.  The Government of the People will give way to the Powerful Elite.  The top .05% of wage earners will increase while over 95% of the population will soon learn why deflation is not what economist want to see.

History has shown civilizations having mass exodus from countries such as Ireland, Sweden, Germany and most recent, Mexico and Honduras.  Can you imagine Americans running for the boarder to the North or even the South?  Our other option is to stay and fight.

Necessity is the mother of invention.  To survive, businesses must understand the fears of their employees and potential customers.  Although the threat of the seasonal virus has been proven to have been overhyped and the response to the threat has been catastrophic to tens of millions; business have to adapt to the current battleground.  Investment in PPE products and having a digital strategy will be crucial to stay alive.  Staying transparent and forming alliances between competition and your own employees will forge a stronger bond allowing you to operate at a point of strength versus weakness.  New opportunities will emerge and appear before you as you survey the ever-changing economic landscape.  You will have battle scars, but if you stay the course you will come out victorious.  God Speed to all of you!

Take control of your own destiny and do not rely on the humanity of corporations or the effectiveness of a bloated government.  We are not in this together… yet we could be by choosing not to listen to those that say we are. We can stop succumbing to the fearmongering and support each other in our own communities. 

DeliveryMaxx is a small business that takes pride in helping other small businesses succeed in an increasingly digital world.  That was our mission prior to this outbreak which has now shown it is more important than ever.  If you need help navigating a transition to becoming more active on social media, building an e-commerce website, or post-sale communication with your clients we are here to help.  Our clients experience positive Online Reputation, stronger SEO, concise content management, increase in social media engagement and advertisement and higher customer retention. See how we have helped clients in multiple industries across the country such as Automotive Dealerships, Real-Estate Brokers & Agents, Churches, Service Industry, Sports Teams, Non-Profit Organizations and more as we utilize our Patent-Pending Program to develop a digital strategy that will meet the needs of sales, service and messaging to your audience.  www.deliverymaxx.com or give us a call at 888-936-6299 today or watch the DeliveryMaxx Introduction Video!

11 Steps for a Business Success Working in the New Normal

Over the last month the entire world has heard mixed messages about how deadly the Coronavirus is.  The over inflated hype started with the World Health Organization (WHO), Centers of Disease Control (CDC), our elected officials at the National, State and Local Level and mainstream media all following a simple graph made by Epidemiologist Neil Ferguson stating that 2.2 million people would die in the United States by April 15^th.  We were told to “shelter in place” for two weeks so we could ease the burdens on our health care systems.  While people were hiding in their homes from an almost certain world apocalypse, the media reported that New York had dead bodies stacked in the hallways and refrigerators ready to be taken to mass graves.  Many County Judges jumped at the chance to make their name known by repeating the over exaggerated lies to continue to scare their constituents into staying home to “flatten the curve.”  Our government officials have divided Americans into multiple camps causing chaos and dissention among each other.

Early on there were those who looked at the numbers only to be ridiculed by the Elite who would invoked science.  They questioned the numbers and compared it with the 2017-2018 flu which showed no mercy to children.  Without hesitation doctors said that this virus is so much more deadly than anything we have experienced in the past.  However, those doctors that invoked science originally are now disputing science when it does not fit their original narrative.  For example, WHO came out and said Face Mask will not help you.  Now, Face Mask are being mandated across the country just to shop.  Science was used to shut the doors of small businesses that might serve as little as 1000 customers a month, but companies like Walmart, Costco, Home Depot, McDonalds who serve 1000 customers a day were allowed to stay open.  Treatment and spread of the virus has been disputed by the medical experts.  Local medical professionals have taken it upon themselves to get on their personal social media accounts exclaiming how serious this virus is only to have their kids do the exact opposite and fish, play sports or hangout with their friends.  Our medical community is dividing Americans giving information which contradicts the results of the mortality rates thus causing chaos and dissention among each other.

Now we have censoring taking place.  Anyone who is expressing alternative viewpoints from the mainstream narrative is being silenced.  Recently, a video of two California doctors using science to show how herd immunity will actually help the United States control the virus at a manageable rate.  Not only have they treated COVID-19 patients, they also utilized science and statistics to share their findings.  YouTube removed the viral video because it did not fall in line with what the CDC’s current narrative is.  Censoring alternative viewpoints is only causing chaos and dissention among each other.

Like many companies that are being devastated by not being able to operate business as normal, DeliveryMaxx is feeling the same pain.  Whether we disagree with the media sensationalizing stories for higher ratings, the decisions or indecisions our government is making or trying to find out which medical team of experts is telling us the truth; one thing is certain, and that is the world we once conducted business in will be different.  If we don’t adapt, we will assure ourselves of failure.  Below are some helpful hints to allow your business to rebuild and ultimately thrive again as the dust settles.

1.       Personal Protective Equipment (PPE). This is looking like it will be a new normal as we go into grocery stores and other places of business.  While some may think this is over reacting, many of your clients or consumers have been frightened by the information they have received.  Therefore, we suggest looking at companies like Apache Commodities and invest in making sure your place of business makes your employees and customers feel safe.

2.       Daily Post. There must be a method behind your post.  Are the post engaging to customers?  Do they create an emotion that can create a call to action?  If you are paying a company to put the same post on your sites as every other one of their clients sites than you are not understanding how daily post work.  In addition, you should be putting daily post on all of your social media sites to make sure you are optimizing the opportunity to reach additional customers. 

3.       Blogs. These are written pieces that have the ability to educate the consumer with facts and supporting documents.  Great stories on how the product or service is being used can validate these assertions.  It is also important to insert current events into these blogs.  Letting the public know that you know what is going on in the world is important.  Each blog should include backlinks, mentions and citations to your website and place of business.  They should be original.

4.       Online Reviews. Many companies talk about getting a “lot of stars”, but reviews are so much more than that.  The goal is to have customers mention the product/service, why they visited your business and who specifically helped them.  Have you ever notices negative reviews state all of these things, but positive reviews might be a one word or one sentence on why they are happy?  Businesses should make it available and easy for their happy customers to be able to share their complete experience with the world on multiple platforms.  Video Testimonies should also be part of every businesses digital media strategy.  If we can see a customer truly happy, then it is more believable.  If you are a business that still pays for “Fake Reviews” customers can see through this.  Number one, those reviews are not being looked at by the average customer and number two, if you are spending that much time on “Fake Reviews” your business will never achieve maximum profitability.  Recently, Google and Yelp shutdown the ability for your customers to give reviews.  However, they have opened back up.  The most important thing for you to remember is this New Normal will be New to everyone.  Therefore it is inevitable that your company will have a period of adjustments.  It will be vital for you to respond to each of these reviews, both positive and negative.

5.       Video Messaging.  There is nothing better than a candid video that talks about your business or the service you provide.  The most searched videos are “How to Videos”.  Everyone utilizes the internet to find information.  If you want people to search your business, you better have the information they are looking for.  These videos can also be archived on your website for future customers to see and hear what you have to say.  The best Online Review is a Video Testimony.  By doing this, your happy customer is validating what you are advertising.

6.       Automated Follow-Up. Customer Retention is easier and less expensive than acquiring new customers.  Your digital strategy should have a consistent approach to letting the customer know you care.  This should also be in a digital format to allow your customer to easily share the information with all of their friends and family if they desire.  A follow-up video can be even stronger as the customer will see and feel your sincerity when viewed.

7.       Website Optimization.  When it comes to E-commerce, businesses must understand their website is their digital Brick and Mortal Location.  Their contact information should be very easy to find as well as information on their products or services.  Their site must be optimized, but that means all of their social media sites should drive traffic back to their website.  A business website should also have information that shows why their customers should utilize their business with supporting information.  However, this supporting information should not make it where a customer would leave their site and go to a competitor’s site one button click away.  The New Normal will require businesses to be able to sell and provide their services digitally.  For companies like restaurants, they will need to utilize the website to find additional sources of revenue or streamline their services.  A strong website should not cost you Thousands of Dollars a month.

8.       Ability to Adapt. If someone asked me 6 months ago if I expected our country to be turned upside down like it is today, I would have brushed them off.  We have always heard about flying cars and telecommuting, but really thought that these futuristic concepts would enter our world when we are gone.  Whether you are looking at clothing, dining establishments, traveling or delivering goods and services to consumers; there will be a New Normal.  If you do not adjust when creating business plans your business will become archaic and lose market share.  Research and follow the mindset of your consumer.  Look into Artificial Intelligence (AI) Technology or companies that can provide automated “no touch” programs.  You might not like it, but it is coming!

9.       Network and Collaborate.  Now more than ever it is important to talk with others.  As business owners, we have an opportunity to pave the way for future generations.  Join a networking group.  It’s easy to set one up.  Talk to a few clients and schedule a Zoom or GoTo meeting once a month.  Discuss issues that are affecting your business and listen to their concerns as well.  See if you can help each other.  Do this out of kindness.  The more people you help, the more people will want to help you.

1.   Be Understanding but Demand Better.  The politicians don’t have all of the answers.  Their job security is based on one more vote than 50% of the votes cast to remain in office.  The media will not always provide the best answers.  Their job security is based on a great story that will create more views, so they can sell more advertisement. The Medical Community is not always right.  Theories and the interpretation of science always changes.  As technology becomes more advance answers will change.  Remember, George Washington died because his doctor used a leach to suck out poison from his body.  He actually bled to death after being sick.  Science will change.  Realize that there are people who are afraid to leave their house by what they have heard.  They may have a loved one who they think might die if they are around anyone who might be sick.  Nobody wants to have a loved one taken away from them.  Now, just because you are understanding does not mean you have to agree.  Demand the best from others and yourself.

1.   Be Transparent.  Telling the public what you think is not bad.  Let them know where you stand and why you feel that way.  If you are provided with valid points, listen and change your message accordingly, but let the public know why.  Let your employees know what is going on.  Americans love success stories and they want you to succeed.  By being honest with them, they will identify with you and be more likely to become a customer for life.

DeliveryMaxx has been the leader in this arena over the last decade and continues to help businesses in all sectors reach their potential customers through the most innovative digital strategy utilizing common sense and today’s technology.  Our clients experience positive Online Reputation, stronger SEO, concise content management, increase in social media engagement and advertisement and higher customer retention.  We are able to customize and create a strategy for any entity that is trying to gain more exposure on the web.  With clients in multiple industries and across the country such as Automotive Dealerships, Real-Estate Brokers & Agents, Churches, Service Industry, Sports Teams, Non-Profit Organizations and more; we utilize our Patent-Pending Program to develop a digital strategy that will meet the needs of sales, service and messaging to the masses.

DeliveryMaxx is one of the only digital media company that provides a simple to use app which will allow to immediately collect online reviews, post engaging videos and online content with branding and advertising.  The program is embedded with digital code helping increase SEO which provides first page results on the Search Engines.  It is a tool that is implanted with a complete digital strategy giving their clients a competitive advantage over the competition.  For more information about DeliveryMaxx contact (888) 938-6299 or watch the DeliveryMaxx Introduction Video!

Does Your Ad Strategy Fit Modern Times?

Advertising is an integral part of any business, countless dollars are spent every year by local and national brands to help spread their story to potential customers.  However as technology changes many companies have not changed their advertising strategies to compensate.  Thanks to a rapid expansion of social media platforms on mobile devices, faster internet connectivity, and more sophisticated technology a huge shift has occurred in the way people get their news, and the amount of money spent advertising on social media is set to match newspaper ad revenues by 2020 according to leading forecasters.

Advertising Agency Zenith Optimedia predicts that ad spending on social media will account for 20% of all internet advertising in 2019, crossing the $50 billion mark and coming in just one percent behind newspaper ads around the world, poising social media advertising to overtake newspapers by 2020.

As such, it is crucial that marketing efforts be directed to social media sites such as Facebook and Twitter.  However, don't run to spend money on social media advertising just yet.  Use these trends to your advantage to develop a customized, organic, content-driven approach to social media in lieu of spending lots of money on short-lived ads.  And with the increasing popularity of free browser add-ons that block advertisements, your business stands to gain more with an organic approach to social media.

While advertising on social media can be beneficial, it is best used to complement an effective content-driven network, saving you money while still reaching people and creating potential customers.  Building an expansive network of inbound links is the foundation of good Search Engine Optimization (SEO), increasing your business's visibility online.  An effective network is comprised of multiple social media sites with a mixture of content such as blog articles, photos of your business and customers, instructional videos, videos highlighting inventory and special events, reviews and comments from real customers, and other unique content designed to showcase the many aspects of your business.

"The Big 3" social media platforms are Facebook, Twitter, and YouTube and it is crucial your business has a strong presence on these sites.  However, there is a large variety of social media channels that it is important to engage with.  Sites such as Pinterest, Google Plus, Tumblr, Flickr, and others serve to increase your reach to more customers.   Building a complete network and utilizing them to their fullest extent will set you apart from your competition.

Sound daunting?  Fortunately, creating an extensive network and populating it with consistent unique content is extremely simple with DeliveryMaxx.  DeliveryMaxx works with you to determine a marketing strategy, creates a custom social media and online review network, and provides you with a mobile application that allows you and your team to easily send content to populate your very own expansive network.  

Content marketing is simple and easy with DeliveryMaxx, all it takes is less than ten minutes each day to create content such as customer photos, special event showcases, blogs, daily posts, videos, reviews, and more!  All of which is posted and optimized by DeliveryMaxx allowing you to focus more on your business rather than social media and advertising.  Let us reach people for you and keep your business in the online spotlight!

For more information about how DeliveryMaxx works and to schedule a demonstration visit http://www.deliverymaxx.com or call 888.936.6299 today!

Five Steps to Controlling your Online Reputation

When I was a kid, my southern Baptist Preacher father used to tell me I could never outrun my reputation.  I wasn’t the fastest kid around, but Jesse Owen, Carl Lewis, and Usain Bolt can’t outrun their reputation either.  Now with Social Media and hundreds of Online Review Sites- this fact is more real than ever; especially for businesses.

Today, ninety percent (90%) of all buying decisions are made before customers ever contact the business or organization they are interested in.  That means Automotive Dealerships, Churches, Attorneys, Real Estate Agents and any other business you can think of is not immune from anyone with a PC, tablet, or smartphone from sharing their experience perceived or otherwise about your organization.

So how do you make sure your Online Reputation reflects the real story that you want your potential customers to see?  The following steps to having a great Online Reputation is easier than you might think.

1. Provide a great product or service.  Yes, we all know that sometimes you will not be able to satisfy the most arduous consumer.  Later in this article we will discuss this point.  However, most consumers when making a purchase expect their product or service to perform as advertised.  If this happens 100% of the time then usually your reputation will be strong.
2. Thank your customer.  By letting your customer know that you know they have choices and you appreciate their business you have taken one of the easiest steps available.  It is a fact.  You are not the only game in town.  Consumers have more choices than ever, and they know this.  Let your customer know that you are happy to have earned their business every chance you get.
3. Give your Customers a Chance to Talk.  Now, most people do not go home and take the time to write a great review.  (Some customers do, but most don’t).  Most Online Reviews are written by individuals who feel they did not get the treatment or value from the business they patronized.  Usually businesses never know that this customer was unhappy until the review has been posted for the world to see.  This will happen to the best of companies or organizations.  So, if you have taken care of Point Number 1 and Point Number 2 then you will not have to worry about many negative reviews posting on your personal review sites.  However, you must ask your happy customers to share their wonderful experience online.  In general, customers would love to share their great experience if it is easy and convenient as long as the first two points happen.  If you are receiving ten positive reviews for every one negative post then your Online Reputation will be solid.
4. Respond to all.  Businesses and organizations should respond to every review.  All too often, most reviews are never acknowledge online in a public forum.  Take the time to thank the customer for taking the time to write the review.  Second, address the information (both positive and negative) in each review.  That means you must read the review.  It shows you care.  Do NOT post a generic response because you are telling the world that you really do not care about the time your customer took to share their experience.  Do not just respond to negative reviews or to only the positive reviews.  This also sends a poor message to the group of consumers you are not responding to.
5. Social Media is also Online Reputation.  Understand that your Online Reputation is not only expressed on review sites such as Google, Yelp, CitySearch and others.  Your reputation is anything and everything that is posted online.  That means Facebook, Pinterest, Twitter, YouTube, WordPress and other Social Media Sites also hold the keys to your Online Reputation.  Businesses must have a plan to understand and work their social media network.  A recent blog; ‘Is your business Social’ shares the importance of understanding how to allow use Social Media to improve your business.  It is very important to blend both Social Media Marketing and Online Reputation together to help share your story with the world.

Now unless your digital legs are stronger than the most tested athletes of all-time than you will need to place your efforts into Online Reputation because you cannot run from it.  Since the beginning of time, reputation is everything and your business has to have a plan.  As you have just read, it isn’t hard to understand what to do about managing your Online Reputation.  You just have to do it, and have the right plan of action.

DeliveryMaxx is a full digital service provider for Social Media Marketing, Online Reputation Management, Search Engine Optimization, and complete Content Management program.  Their Patent-Pending Program cannot be duplicated and gives their family of clients a competitive advantage.  Clients include automotive dealerships, attorneys, church organizations, non-profits, hotels & hospitality and many more.   For more information visit http://www.deliverymaxx.com or contact 888.936.6299.

Is your business Social?

The world today has every business talking about Social Media, Online Reputation, Content Management and other terms which may sound Greek to the average person.  Terms that have turned that geek from your high school into today’s millionaire.  Automotive Dealerships, Churches, Attorneys, Real Estate Agents, and almost every type of business have added so-called digital media experts to their labor pool.  Sometimes starting salaries in upwards of $60,000 to $90,000 have been awarded to twenty-year-old-something wonder kids.  Unfortunately, the results have not always been favorable and many of these companies are no better off than when they first started entering the digital highway.

First things first!  Every business should have a plan.  This is where most companies fail when trying to play in the digital playground.  It starts and ends with leadership.  Many company leaders are very good at what they do, but they do not know how to promote their business digitally.  It’s not because the leader isn’t smart enough.  It’s because they are afraid to learn digital.  These are the leaders that say, “I don’t use Facebook, or know what a Tweet is.”  That doesn’t mean their potential customers are not congregating here, and it certainly doesn’t mean to act like an ostrich burying your head in hopes that the situation will change.  Embrace technology, and have your management team embrace it too.  You don’t have to be an expert, but you do have to use common sense.  Now, I know that isn’t you so keep reading along.

In days passed, leaders understood demographics of who listened to what on the radio (before Satellite), what shows were popular on cable television (before TIVO & DVR), how many newspapers were in circulation (when newspapers still existed), and what highways had the most traffic (Flying cars are on the way, we hope).  The internet isn’t any different.  These same potential customers are now spending thousands of hours in front of their computer getting entertainment, news, and information.  They utilize handheld devices (smartphones, tablets, handheld gaming systems, phasers) easily identifying the trends of the day.  The only difference in 2014 versus 1990 or even the year 2000 is the shift of where potential customers are lurking.   No longer are the days where every progressive city has a mall to attract consumers to shop.  It doesn’t make sense to build these massive structures for shopping just like it doesn’t make sense to throw your money in the wind (toilet) when it comes to advertising and marketing.

If you are still with me, you have completed the first stage by admitting that you have a problem.  This is the biggest hurdle.  So where do you go from here?  It’s easier than you may think.

Now, I am assuming you have a website that tells your story.  If not, stop reading now and start focusing on your website today.  Before you focus on your website, make sure you fire anyone and everyone in your company that has anything to do with your marketing team and the decision not to have an optimal website.

However, if I have not lost you yet then you are probably a company that has Facebook, Twitter, and perhaps even a YouTube account.  You may even have a verified Google Plus and Yahoo page accompanying your digital network or you may even dabble in Pinterest.  This is a great starting point and now you need a plan to make them start working for you.  You can also look in the mirror and be happy that you can briefly understand that your kids are not reverting back to their infant years when they are talking about where they were hanging with their friends (Google, Yahoo, Twitter, Facebook, SnapChat, and Instagram).  (You don’t have to like it, but you do have to accept it.)

Key point number one is to understand that the consumer does not want to know you are advertising to them.  Social Media hot spots are where Person A gives a Shout Out to Person B, or Person C shares a moment on Thursday that happened 10 to 15 years ago.  That doesn’t mean you can’t advertise to potential customers.  You just have to understand there is a way to talk with the consumer without invading their space.

Let me back up my point here.  Facebook has 1.28 Billion active users.  YouTube has a large share of 1 Billion.  Google has 540 million while Twitter grows each day, currently with 255 million users.  Instagram boasts 200 million while LinkedIn has 187 million.  Pinterest is sitting at 70 million and Vine has 40 million.  What highway, radio station, television show, or newspaper has that kind of reach? If your business is not social, and you are not planning to embrace the future, fire yourself!

Are you still with me?  I’m glad because although it makes for an interesting dinner conversation about how you fired yourself, it isn’t pleasant or good for your ego.

Be careful here.  Every 20-something with a computer who wears tight jeans, a t-shirt with a clever saying, and tennis shoes claims to be a social media expert.  Colleges even offer this as a course, and some of you reading this blog have paid for it.  

Social Media was meant for two or more people to hangout (virtually I might add) or communicate in a (virtual) common place of interest.  Now something that you might like to know when it comes to your business.

Social Media has become a place for Person A to brag with Person B through Z and all of B through Z’s friends and family about Little A’s Certificate of Appreciation for enrolling in the running club.  Then you have someone else chime in saying how happy they are for Person A and subtly tell the group how excited they are for their little one who earned the Perfect Attendance Award.  (I know this award has been around forever, but really?  We still give an award for doing what you are supposed to do?)

Social Media is not about posting your product or service three times a day on Facebook.  It isn’t about placing your commercial on YouTube.  It’s not about using 140 characters to remind us to try your widget or read your blog about free-range chickens (or whatever you’re into).  Too many so called social media companies love telling you they manage all of their channels.  Then they are excited to show you how many times they have posted to your network.  Next time asked them point blank if they have ever posted that same content to another one of their clients.  That is not social media.

Now to training 101.  What if you were able to get Person A to share with Person B through Z and all of their friends and family about your product or services you provide?  What if conversations continued about your great product and services on all of the social media channels?  In addition, what if every time you earned a new customer they became another virtual mouthpiece for your company’s product or service.  Not because you asked them or tricked them into singing your praises, but because they wanted to sing your praises.  We are living in times where ordinary people want to promote the businesses and products they enjoy, whether it be a tweet about how excited they are for the latest summer blockbusters, sharing a link on Reddit of a website with really funny T-Shirts, or making a status update about a tasty new flavor of Gatorade, if you use social media to get people excited about your business – they WILL!!!

This is working Social Media.  Now, go be Social!

DeliveryMaxx is a full digital service provider for Social Media Marketing, Online Reputation Management, Search Engine Optimization, and complete Content Management program.  Clients include automotive dealerships, attorneys, church organizations, non-profits, hotels & hospitality and many more.   For more information visit http://www.deliverymaxx.com or contact 888.936.6299.

Drew Pearson and Randy White Guest on The ANE Show

Super Bowl weekend is coming up, and The ANE Show which airs Saturday’s at 9:00 AM on 1190am will include two of the most beloved Dallas Cowboys to share their insight, some history, and of course the latest car news.

The “Original Number 88” Drew Pearson, and “Manster” (half man/half monster) Randy White will be joining the ANE Crew for an hour of intense fun and excitement on February 8th.

The ANE Show is an hour long show every Saturday morning talking about Automotive, News, Sports, and Entertainment.  The radio show has had celebrity guest like Matthew McConaughey, Metallica, Ice Cube, Kevin Hart, and Ben Stiller.  All have shared wonderful insights on upcoming movies, and provided listeners with inside information into their personal lives.  Now, The ANE Show will have two of the most famous Dallas Cowboys in history share some memorable moments and talk Super Bowl talk with the newest radio stars that have hit the airwaves.

Randy White is a former American football defensive lineman and linebacker. He attended the University of Maryland from 1971 to 1974, and played professionally for the Dallas Cowboys from 1975 to 1988. He is a member of the College Football Hall of Fame, the Pro Football Hall of Fame and the Delaware Sports Museum and Hall of Fame.

Playing both defensive end and linebacker at Thomas McKean High School in Wilmington, Delaware, Randy is considered to this day the “Best All-Time Player” in the history of Delaware high school football. Graduating in 1971, he was a star player in the state’s first annual Blue-Gold All-Star high school football game played every August at the University of Delaware stadium.

White was recruited by the University of Maryland and played as a fullback during his freshman year. While Maryland finished the year with only 2 wins, White did little worth noting during that year. During his sophomore season, new head coach Jerry Claiborne moved Randy to defensive end, noting that he had the skill to be "one of the best five linemen in the U.S." The move was a natural fit, as by his senior year, he was, as Claiborne put it, "as fast as some of the offensive backs I had coached." In that senior year (1974), he won numerous awards and honors, including the Outland Trophy, the Lombardi Award, and the Atlantic Coast Conference Player of the Year. Though Maryland lost in the Liberty Bowl that season to Tennessee, Randy was named the game's Most Valuable Player. In 1994, he was elected to the College Football Hall of Fame and in 2000 was named to ABC sports All-time All-America Team.

White was the Dallas Cowboys' first pick and the second player selected in the 1975 National Football League Draft, and was moved to middle linebacker, where he was a backup to Cowboy legend Lee Roy Jordan, playing mostly on special teams his first two seasons, including his rookie season when Dallas lost to the Pittsburgh Steelers in Super Bowl X. Jordan retired following the 1976 season, and his slot was filled by Bob Breunig, who held the position the next nine seasons. During his third season (1977), White was moved to right defensive tackle, the same position formerly occupied by "Mr. Cowboy", Bob Lilly, from 1961 through 1974, a move which in turn moved veteran Larry Cole back to his natural defensive end position (backing up Ed "Too Tall" Jones and Harvey Martin, though he did play left defensive tackle after the retirement of Jethro Pugh.

That year would prove to be his breakout year; he was named to his first All-Pro team, his first Pro Bowl, and (on his 25th birthday) was named co-MVP of Super Bowl XII with teammate Harvey Martin, making him one of only seven defensive players to win that honor. In 1978, White was named the NFC Defensive Player of the Year, and would be named to nine consecutive All-Pro and Pro Bowl teams. He would retire in 1988 (coincidentally, also the last season on the sidelines for original Cowboys coach Tom Landry), having played 209 games in 14 seasons, only missing one game during that span. At the time of his retirement, he had played the second most of any Dallas Cowboy in history. During those 14 years, he played in three Super Bowls, six NFC Championship Games, and accumulated 1,104 tackles (701 solo) and 111 sacks. His highest single season sack total was 16 in 1978. He was elected to the Pro Football Hall of Fame in 1994. On the occasion of the 35th anniversary of the naming of the only co-MVPs in Super Bowl history, Super Bowl XLVII, which like Super Bowl XII was played in New Orleans, Louisiana, was dedicated to White. (Harvey Martin had died in 2001.)

Drew Pearson who currently hosts The Drew Pearson Show is a sportscaster and former American football wide receiver for the Dallas Cowboys of the National Football League.  Pearson was born and raised in South River, New Jersey, and began his football career at South River High School where he succeeded Joe Theismann as quarterback.

He attended the University of Tulsa and started four games at quarterback as a sophomore, before being converted to wide receiver prior to the 1971 season. He caught 22 passes for 429 yards and three touchdowns his junior season. As a senior, he led the run-oriented Golden Hurricane with 33 receptions for 690 yards and 3 touchdowns. During his college career he caught 55 passes for 1,119 yards, six touchdowns and had a 20.3 yard average per reception.

Pearson received the university's President's Award as the team's "best spirited and most unselfish" member.

In 1985, he was inducted into the Tulsa Athletics Hall of Fame. 

In 1973, he was signed as an undrafted free agent by the Dallas Cowboys, where he rose to become one of the NFL’s greatest wide receivers, earning career records of 489 receptions and 7,822 receiving yards, along with 189 rushing yards, 155 yards returning kickoffs, and 50 touchdowns (48 receiving and two fumble recoveries). Pearson was named one of the Top 20 Pro Football All-Time wide receivers, he was also recognized for his achievements by being named to the NFL 1970s All-Decade Team.

Pearson was named All-Pro three times (1974, 1976–77) All-NFC in 1975 and second Team All-NFC in 1978. In addition, Pearson was a Pro Bowler in 1974, 1976 and 1977. Pearson led the National Football Conference (NFC) in pass receptions in 1976 with 58. He served as offensive captain for the Cowboys in 1977, 1978, 1982 and 1983.

He helped the Cowboys to three Super Bowl appearances and a victory in Super Bowl XII in 1978. He also scored a touchdown in Super Bowl X.

In 1979, he and Tony Hill—along with Tony Dorsett—helped the Cowboys become the first team in NFL history to have two 1,000-yards wide receivers and a 1,000-yard running back, when he recorded 55 receptions, 1,026 yards and 8 touchdowns. Pearson and Hill also became the first wide receiver tandem in Cowboys history, to record 1,000-yard receiving seasons in the same year.

In 1980, the Cowboys selected Pearson as their nominee for NFL Man of the Year. Pearson is known as "Mr. Clutch" for his numerous clutch catches in game-winning situations, especially the "Hail Mary" reception from Roger Staubach that sealed the victory in a 1975 playoff game, one of the most famous plays in NFL history. He also caught the game-sealing touchdown in 1973 playoff game against the Los Angeles Rams and the game-winning touchdown pass from reserve quarterback Clint Longley in the 1974 Thanksgiving game against the Washington Redskins. All three of those plays were named among the Top 75 plays in NFL history by NFL Films in 1994. All were included on a video/DVD by that name. In addition in the 1980 playoff game at Atlanta, Pearson's clutch receptions helped win that game in a comeback by the Cowboys. In the 1981 NFC Championship Game against the San Francisco 49ers, Pearson almost rendered "The Catch" irrelevant when, in the waning moments of the game, he caught a long pass from Danny White that would've gone for a touchdown and won the game for the Cowboys had 49ers cornerback Eric Wright not made a one-handed tackle, stopping him just outside field-goal range (White fumbled on the next play, thus preserving victory for the 49ers and putting them in Super Bowl XVI). In 2009, on the NFL Network show "NFL's Top 10", in the episode titled "Greatest Dallas Cowboys", he is number 10 on the list.

His career accomplishments left such a mark with the Dallas Cowboys, that his number 88 jersey is reserved for the best talent at wide receiver. Hall of Famer Michael Irvin and Dez Bryant have worn it.

On August 19, 2011 Cowboys owner Jerry Jones announced that Pearson had been selected for inclusion into the highly prestigious Dallas Cowboys Ring of Honor. Pearson, Charles Haley and Larry Allen were inducted during the half-time show of the Cowboys-Seahawks game Sunday, November 6, 2011.

These two legends will sit in the Clear Channel Studios on Saturday providing the Super Bowl expertise and analysis of the game to a show that covers today’s topics of sports, entertainment, automotive and news.  The show is not your typical radio talk show.  There is a definite purpose to the hour long program.  The ANE Show which stands for “Automotive, News, and Entertainment” provides information for consumers and dealerships alike helping listeners find the right vehicle for their needs.  However, the show doesn’t take the typical approach to just providing the same information about the automotive industry every week.  The cast which is made up of Jim “Doc” Proctor (General Manager of Dodge City of McKinney), Jeff “Bubba” Thompson, Josh “The Guru” Deaton, James “The Spin Doctor” Schaefer, Paul “The Coolest Guy in Dallas” Salfen, and the beautiful Jennifer Reed also discuss today’s news and entertainment.  The “Doc” and “Bubba” have spent many years in the automotive industry helping put car buyers in the right vehicle.  They are known for providing great vehicles for fair prices, and even more for going the extra mile to make buyers happy.  “The Guru” and “Spin Doctor” created a patent-pending digital marketing company (DeliveryMaxx) that blends social media and online reputation to help any company, organization, or person that utilizes the web to share or sell their products or services.  To keep the show light and entertaining, Paul Salfen (best known for hosting the Drew Pearson Show) and actress/model Jennifer Reed talk about there every day encounters with radio, TV, and movie stars.

Every week the show is real and entertaining.  However, listeners determine what the show discusses and has immediate access to the radio cast through Facebook, Twitter, and other social media platforms.

Nothing is filtered during the show, and it is designed to provide an hour of fun, entertainment, and relief to the listeners.

You can tune in at 9 AM every Saturday Morning to 1190 AM and follow The ANE Show on Facebook to be part of the conversation.  Just write your questions or comments into the timeline and hear how the cast responds.

DeliveryMaxx joins The ANE Show providing Social Media Fun

Josh “Social Media’s Guru” Deaton, and James “Spin Doctor” Schaefer , Co-Founders of DeliveryMaxx, are experts when it comes to today’s technology and will provide insight to everything pertaining to social media, internet marketing, online reputation, and digital solutions.

During the early days of DeliveryMaxx’s rise to the top as leaders in Social Media and Online Reputation Management; Josh Deaton and James Schaefer would talk about exposing companies who committed fraud posting fake online reviews and scams involving social media.  Instead, they created a patent-pending program that has revolutionized the way businesses sell their services or products on the internet.

Now, KFXR 1190 AM, has added what is touted to be a fun exciting show which will share much needed advice on purchasing and servicing automotive, today’s news, social media topics, and celebrity interviews.  The ANE Show which stands for Automotive News & Entertainment is hosted by longtime General Manager, Jim Proctor of Dodge City of McKinney.  Deaton and Schaefer will join the fun of the hour long show with innovative ways to utilize social media to benefit businesses and consumers as well as funny and crazy experiences in the digital world.  They are joined by a cast of experts to share information and opinions during the show. 

Jeff “Bubba” Thompson, the ANE Show’s Co-Host, also serves as Jim’s right hand man in the dealership.  He will share “war stories” and other helpful information for the consumer’s automotive needs.  All you need to know about Thompson is that he has a donkey as a pet, and he goes by the name Bubba.  Josh “Social Media’s Guru” Deaton, and James “Spin Doctor” Schaefer , Co-Founders of DeliveryMaxx, will cover today’s technology and will provide insight to everything pertaining to social media, internet marketing, online reputation, and digital solutions.  Paul Salfen, the coolest guy in Dallas, will add celebrity insight with interviews of the hottest stars in sports, music, and entertainment. 

The ANE Show will air at 9 AM Saturday mornings and consist of all four segments including two segments of Automotive, News, and Entertainment.  Proctor and Thompson will Host the show starting out with automotive news and giving helpful information such as buying vehicles, financing, selling vehicles, and automotive comparisons just to name a few.  .  Salfen will follow with interviews of today’s most popular stars.  He will find out what is going on in their lives both professional and personal as well as uncover what everyone wants to really know.  The “Guru” and “Spin Doctor” will tie everything together communicating with the shows “Fans” via Social Media.

The ANE Show will be a jammed packed hour of fun, entertainment, and information sure to keep you coming back for more.  Saturday mornings at 9 AM on 1190 AM just got more interesting for you.  For more information about The ANE Show visit http://theaneshow.com or follow on Twitter @TheANEShow.   For the latest in celebrity guest or show topics visit The ANE Show’s Facebook page at https://www.facebook.com/TheANEShow.

Rockwall Youth Football utilizes Social Media to Build Program

Texas Football has long been the standard of the Nation.  Every town finds children playing in fields throughout the year no matter what the temperature is outside.  Elementary schools have organized teams, communities have prestigious select organizations, middle schools have crosstown rivalries, and city businesses revolve their hours around Friday night football games.

Some of the best football movies have been staged in Texas like the Longest Yard with Burt Reynolds (and the Adam Sandler Remake), Junction Boys (Texas A&M’s famous Bear Bryant Training Camp), Friday Night Lights (The story of Odessa Permian’s Playoff Run), North Dallas Forty (Dallas, Texas Football), Varsity Blues (Texas High School Football), and Necessary Roughness (College Football filmed at University of North Texas in Denton, Texas).

The Heisman Trophy has been awarded to Texas High School and College prodigies like Johnny Manziel, Robert Griffin III, Ricky Williams, Ty Detmer, Andre Ware, Tim Brown, Billy Sims, Earl Campbell, John David Crow, Doak Walker, while four Heisman Trophy winners have dawned the famous Dallas Cowboys Star; Eddie George, Herschel Walker, Tony Dorsett, and Roger Staubach.

The Dallas Cowboys have the most Super Bowl appearances with 8 winning 5 of the world’s most famous championship.

A Texas College has won a Football National Championship 17 times since 1936, and Fifteen times since 1927 a Texas High School has been acknowledged as the best football program in the nation.  Rockwall High School has been to 3 high school title games at the 2A and 4A level (1963, 1972, and 1987) winning the 2A State Championship in 1963.  The NFL’s all-time leading rusher also played for the famous Texas professional team.

With such a staunch history of great football in Texas youth leagues are more prevalent than ever.  In addition to the increase of youth football leagues social media has become the norm of communication and informational source for news.  Many youth football organizations have chosen to share their schedules, scores, and highlights on websites, Facebook, and Twitter.

The Rockwall Youth Community Association (RYCA) has become the first youth football team in the country to partner with a digital media firm to promote their football organizations activities and opportunities.  They have partnered with a company called DeliveryMaxx which is noted for being “Social Media’s Choice to Customer Engagement and Online Reputation Management”.

DeliveryMaxx has create a digital strategy utilizing their patent pending technology to help the RYCA Football program to increase ticket sales, recruiting, creating fan conversations, provide additional food, beverage, and memorabilia revenue, and establish stronger loyalty in the community.

“When people look up Rockwall Youth Football, they find us.  Because of DeliveryMaxx; we are able to spread our message across the community and state like no other program in the country.  This will help in all facets of our youth football organization”, states RYCA Chairman, Brandon Neighbors.

The RYCA makes every effort to make sure that every child with the desire to participate gets the opportunity to play or cheer, without financial costs, prior experience, athletic ability or size.  They are devoted to inspiriting young athletes (kindergarten through 6th grade) and give them the challenge of competition, the joy of victory, the reality of defeat, the importance of commitment and spirit in the community.  These values and virtues are important to athletes’ growth and to them becoming active members of the community and society.

Rockwall Jacket Youth Football is the only program that is vertically aligned with Rockwall High School according to Varsity High School Coach Rodney Webb.  More information about the Jacket Football Team can be found on their Facebook at https://www.facebook.com/RYCAJacketsFootball.

Since DeliveryMaxx started with the football organization in early July; followers of the program has increased 71% and the total digital reach has improved 3525%.  The organization has increased by 4 additional teams and double their participants.

DeliveryMaxx has developed a patent-pending program that has quickly become “Social Media’s answer to customer engagement and online reputation management” which means that companies or organizations who utilize DeliveryMaxx’s program are able to create conversation about their service or products.  In addition to strong web presence; companies’ and organizations’ positive online reputation grows tremendously as well.  For more information about DeliveryMaxx visit http://www.deliverymaxx.com.

New Website for DeliveryMaxx displays Capabilities for Social Media & Online Reputation Management

DeliveryMaxx is pleased to announce the new design reflecting the global image, branding, and complete capabilities for Social Media Marketing, Online Reputation Management, Search Engine Optimization, Customer Loyalty & Retention, and Search Engine Marketing.  The DeliveryMaxx website has the same domain, www.deliverymaxx.com but a brand new easy to navigate style.

Originally, DeliveryMaxx was founded on keeping automotive customers for life and provided a strategic follow-up program for auto dealer’s customers.  Today, DeliveryMaxx is quickly becoming Social Media’s answer to Customer Engagement and Online Reputation.  DeliveryMaxx is able to take any companies customer and create “Digital Mouthpiece” advertising to thousands of potential customers.  For example, this means that if an automotive dealership or any other type of business sells a product or a service; DeliveryMaxx has a strategic plan of action that will use the customers’ great experience to advertise to all of their friends and family.

Josh Deaton, Chief Executive Officer & co-Founder states, "At DeliveryMaxx, we've long been at the forefront of digital innovation for the automotive industry.  We have created a patent pending digital solution for companies to truly separate themselves from the competition.”

It seems that today, everyone is talking about Social Media.  However, when you engage in the conversation few companies, even marketers get it right.  Internet users have the ability to block out unwanted messages.  If a person sees someone wearing a tee-shirt with a unicorn on it that they want they go home and use Google to search for the shirt specifically.  That person will not click on the Google advertisement at the top selling non-unicorn tee-shirts, they will continue to search for a company that has the item they’re looking for, and even if 100 companies carry the shirt, the one that gets the sale is the one that promoted their product correctly.  DeliveryMaxx’s experts takes your content and promotes it in ways that it will help people find exactly what they’re looking for, exactly when they’re looking for it.  Trying to force someone to buy something they don’t have any interest in ever purchasing doesn’t work on today’s online consumers.

According to the Integer Group there are 2,314 tweets sent out every single second, so how can you stand out among the chaos?  DeliveryMaxx improves the quality of your content to be more consistent across your social channels and designing content to go viral and help grow your social reach.  We can turn you into the brand or business that people genuinely want to follow and read content from on a daily basis.

Another misconception in the digital world is the use of Online Reputation Management.  Many marketers believe that a review is all that is involved in helping a company build their online reputation.  The term Customer is misleading, you may think you’ve already won their business, but it’s easy to forget that the key word in “social media” is “social,” and you’re customers have A LOT of access to your potential future customers.  Even the shyest person behaves charismatically on social media, particularly about their experiences with brands and businesses.  It is important to think of your social media audiences as potential future customers and referrers of future customers.  If you have 1,000,000 happy customers, and one angry one, odds are your Google Review Page will have one angry review on it.  DeliveryMaxx uses custom built applications that give you and your customers the tools necessary for your happy customers to use their voice online as well.  Through our unique review sites you can encourage your customers to write about their good experience by handing them a keyboard while on site and their glowing recommendations will be visible to the world before they even walk out of your door with a smile on their face.  In addition to gaining reviews, DeliveryMaxx is able to market these testimonials on other picture, blogging, and video sites for each client.

James Schaefer, Chief Operating Officer & co-Founder, said: "This is a time of extraordinary innovation, growth and opportunity for DeliveryMaxx and we are fully embracing a digital future. With clients across the United States and a staff of full-time developers and programmers, DeliveryMaxx has become a 24/7 source of news, public relations and customer engagement for businesses who have a product or service and utilize the internet to help market to potential customers.”

DeliveryMaxx is a privately held company providing social media marketing, web-based solutions, customer retention, and other advertising services and is based in Rockwall, Texas.  DeliveryMaxx is the preferred provider for companies needing to improve web presence, online reputation, customer satisfaction, sales, and innovative strategies that enables them to confidently deploy their mission-critical products and services in today’s competitive environment for market share.

Clients of DeliveryMaxx include automotive dealerships, hotels, surgeons, insurance agencies, marketing agencies, educational institutes, non-profits, sports teams, attorneys, employment agencies, and politicians.

For additional information about the company or its products and services, visit www.deliverymaxx.com.