Showing posts with label Online Reputation Management. Show all posts
Showing posts with label Online Reputation Management. Show all posts

Friday, March 20, 2015

2015 Best of Rockwall Awards DeliveryMaxx for Management Consulting Services

DeliveryMaxx is one of the most talked about digital marketing companies in the country with their patent pending digital solutions program.  In short, DeliveryMaxx has discovered a way for businesses to provide an opportunity for all of their customer to share their great experience with their friends and family through a digital network that is the strongest on the World Wide Web.  Not only has DeliveryMaxx developed a unique program that separates its clients from their competition, the program also increases Search Engine Optimization (SEO), Search Engine Marketing (SEM), Online Reputation Management (ORM), Social Media Marketing (SMM) and Content Management (CM) all utilizing one simple app.

The great thing about DeliveryMaxx is that they use common sense business principles combine with today’s technology creating excellent results for their clients.

DeliveryMaxx started a little over five years ago as a customer retention program and quickly adapted helping business to take advantage of marketing and advertising on the internet.  “When DeliveryMaxx made the conversion to digital marketing, we saw a need for businesses to be able to advertise and market on the web.  There were too many companies taking advantage of their clients not knowing or not understanding the proper way to navigate advertising on the internet.  Unfortunately, these companies actually harm businesses more than helping them and we quickly decided to help companies work digital media correctly” states James Schaefer, Chief Operating Officer of DeliveryMaxx.

The app can be downloaded by anyone, but will only be able to be utilized by DeliveryMaxx customers.

“DeliveryMaxx was created methodically filling in all of the gaps that dealerships were unable, or did not know how to fill to complete the circle of attracting a new customer, providing great service or products, and having them share their experience immediately with friends and family” explains Schaefer, thus providing automotive dealerships and other organizations with a unique ability to increase CSI Scores, Sales, Customer Loyalty, Service Revenue, Online Reputation, Search Engine Optimization, and Branding.

Industries served by DeliveryMaxx includes automotive dealerships, real estate agencies, youth sports teams, churches, celebrities, service, doctors, hotels and attorneys.

Recently, DeliveryMaxx was chosen for the 2015 Best of Rockwall for Management Consulting Services due to the program meeting all of their client’s marketing and advertising needs.

DeliveryMaxx is a privately held company providing social media marketing, web-based solutions, customer retention, and other advertising services and is based in Rockwall, Texas.  Founded in 2009 DeliveryMaxx is the preferred provider for companies needing to improve web presence, online reputation, customer satisfaction, sales, and innovative strategies that enables them to confidently deploy their mission-critical products and services in today’s competitive environment for market share.

For additional information about the company or its products and services, visit www.deliverymaxx.com.

Friday, May 16, 2014

Phone App changes how Businesses Share their Story

DeliveryMaxx announces additional enhancement to their smartphone app. Already the leader in digital content management; their clients will have an even stronger competitive advantage in the digital playground on the internet.

May 16, 2014 - DALLAS -- Every organization and company has to understand the importance the internet plays in the way they conduct their business.  No longer are the days a website is self-sufficient in sharing their story.  As a matter of fact Social Media Marketing and Online Reputation Managerment are two of the most important pieces when it comes to companies trying to sell, advertise, or promote products and services on the web.  There is a true science to these efforts and if not strategically planned correctly organizations will be left behind.
Almost five years ago, Josh Deaton and James Schaefer formed DeliveryMaxx where they envisioned would change the way businesses would brand, sell and communicate with potential customers on the web.  Their core business focused on helpig the automotive industry.  It started out as a simple idea where the automotive dealerships' customer were enabled to share their great experience via social media and online review sites for the world to see.  DeliveryMaxx would create a digital network for the automotive dealership and then utilzing the DeliveryMaxx Smartphone App and Review portal be able to encourage the customer to share this experience with all of their friends and family.  As long as the automotive dealership provided a great product and customer service; their praises were shared ten times as much as if the dealership just relied on old business practices.  "Our dealership has increased sales by 70% because we use DeliveryMaxx's services and our CSI scores have never been better" states, Jim Proctor, General Manager of Chrsyler Jeep Dodge City of McKinney.

Because DeliveryMaxx stayed true to simple business practices and common sense utilizing today's technology; they have expanded into helping clients such as hotels, employment agencies, youth organizations, churches, non-profits and CPA's.  "There is no limit to the businesses or organizations we can help.  If a company or organization has a story to tell; DeliveryMaxx can customize a program that will help them help their customer share their great experience with the world" expresses Schaefer, Chief Operating Officer and Co-Founder of DeliveryMaxx.

The process is very simple.  A customer of a business has their picture taken with the DeliveryMaxx phone app (which is available for both iOS and Android with Windows coming soon).  The customer is then provided an opportunity to share their testimony on the DeliveryMaxx review portal.  With DeliveryMaxx's Patent Pending Program; both the testimony and the picture are combined and shared throughout the company's digital network driving business back to the client's website or through the doors of their location.

Today, DeliveryMaxx has announced an update to the smartphone app.  Organizations will be able to include a video testimony or their customer as well as a video walk around that will also be shared throughout the clients' digital network.  The walk around video for automotive clients is very important because they will be able to share their new and used inventory to all of their sites instantaneously.  However, this same function will be important to DeliveryMaxx's non-auto clients too.  They will be able to communicate to potential customers with any message they desire very efficiently.  Deaton, Chief Executive Officer states, "Our program produced phenomenal results already for our clients, but now with the video enhancement they will dominate the web even faster.  Content is key to any businesses digital success.  The search engines loves words, pictures, and videos.  DeliveryMaxx is able to provide all three creating unlimited content for our clients enabling them to become the most relevant search on the web."

DeliveryMaxx is a Cinderella story.  Financed by both Deaton and Schaefer; DeliveryMaxx has fast become the talk of the digital world.  "We have created patent-pending technology that actually provides opportunities for customers to share their experiences with future potential customers.  We do this utilizing social media and online reputation working together to produce these measurable results" states Schaefer.  Other companies have tried to mimic DeliveryMaxx, but fall short of the mark because they do not have real people doing real work for their clients.  "Those companies are all automated, and fail to uses simple business practices that make sense for their clients" he adds.

In addition to the phone app; DeliveryMaxx also includes an Online Review program that helps customers give reviews to all of the major social media sites.  "Not only do we build great original content for dealerships, help them obtain online reviews; but we also monitor the review sites and help respond to each review.  This has worked very well for our automotive dealerships, but we are finding that almost any company who depends on online reviews and content is able to utilize our services" comments Deaton.  DeliveryMaxx also writes blogs and press releases for their clients as well which adds even more content to their clients digital network.

The app can be downloaded by anyone, but will only be able to be utilized by DeliveryMaxx customers.

"DeliveryMaxx was created methodically filling the gaps that dealerships were unable, or did not know how to fill to complete the circle of attracting a new customer, providing great service or products, and having them share their experience immediately with friends and family" explains Schaefer, thus providing automotive dealerships and other organizations with a unique ability to increase CSI Scores, Sales, Customer Loyalty, Service Revenue, Online Reputation, Search Engine Optimization, and Branding.

DeliveryMaxx is a privately held company providing social media marketing, web-based solutions, customer retention, and other advertising services and is based in Rockwall, Texas.  DeliveryMaxx is the preferred provider for companies needing to improve their web presence, online reputation, customer satisfaction, sales, and innovative strategies that enables them to confidently deploy their mission-critical products and services in today's competitive environment for market share.

Clients of DeliveryMaxx include automotive dealerships, hotels, surgeons, insurance agencies, marketing agencies, chruches, educational institutes, non-profits, sports teams, attorneys, employment agencies, and politicians.

For additional information about the company or its products and services, visit http://www.deliverymaxx.com.

Friday, May 2, 2014

DeliveryMaxx Client Review Video - Jane Primeaux - Primeaux KIA Tulsa, Oklahoma

A few words about the DeliveryMaxx Program from Jane Primeaux, Owner / Operations Director at Primeaux Kia Tulsa Oklahoma. Thank you Jane for the kind words.

The DeliveryMaxx program is so Unique that we will be able to Produce Digital customer Referrals, Create Dealership Branding using backlinks, Citations and Mentions, Create Digital Word of Mouth and Maximize your Dealerships Positive Digital Exposure every time that you get a Review.

Wednesday, February 12, 2014

Alan Cooper - General Manager - Honda Cars of Rockwall Texas - DeliveryMaxx Client Review

The DeliveryMaxx program is so Unique that we will be able to Produce Digital customer Referrals, Create Dealership Branding using backlinks, Citations and Mentions, Create Digital Word of Mouth and Maximize your Dealerships Positive Digital Exposure every time that you get a Review.

Sunday, January 26, 2014

The ANE Show are Rock Stars of Talk Radio

A few months ago, Jim Proctor and Jeff Thompson of Dodge City of McKinney met up with the Founders of DeliveryMaxx; Josh Deaton and James Schaefer to discuss developing a radio show that provided fun, entertainment, celebrity updates, current news, and important automotive information from a consumer perspective.  Thus, The ANE Show was born and has created a strong buzz across the airwaves.  The ANE Show characters have become “Rock Stars of Talk Radio”!
Both Proctor who goes by “Doc” on the show, and Thompson who is known as “Bubba” have always wanted to provide an Automotive Show that would help consumers with their buying and vehicle maintenance needs.  Although there are other automotive shows; their vast experience and knowledge of the demographics of today’s drivers made them realize that the typical automotive show did not provide any entertainment for the listeners.  That is when they turned to the boys from DeliveryMaxx.

Josh “The Guru” Deaton and “The Spin Doctor” James Schaefer have developed a patent-pending digital program with their company that helps automotive dealerships and other clients engage in “Real Conversations” with consumers and potential buyers.  The DeliveryMaxx solution is a one-of-a-kind program that helps companies improve their online reputation and social media presence.  By adding DeliveryMaxx to The ANE Show, listeners have become very loyal to the cast and feel like they are in the studio with these guys.  With DeliveryMaxx, listeners can communicate with the show by following on Twitter or Facebook.  Every question that is asked puts the listener into a drawing for upcoming Dallas Stars or Dallas Mavericks tickets.

Knowing that big names attract more listeners; these four guys looked at what they call “The Pretty People” in the industry.  Added to the show were “The Coolest Guy in Dallas” Paul Salfen and the beautiful actress/model Jennifer Reed.  Listeners get to hear stories from celebrities like Matthew McConaughey, Metallica, Ice Cube, Kevin Hart, and Ben Stiller.  All have shared wonderful insights on upcoming movies, and provided listeners with inside information into their personal lives.

This cast of characters, and we do mean “characters” spend Saturdays providing great information, but they have fun doing it to.  There is no telling what will be said on air, because they are real people with real stories.  When listeners tune the radio in on 1190 AM they will hear a cast talking about weekly news stories.  It is truly “water cooler” talk at its finest.

Nothing is safe, and Bubba, “The Guru” and “The Spin Doctor” have been known to get into trouble at home for sharing too many family secrets.  What would you expect from a guy who boasts about his mullet during his high school days, someone who has a donkey as a pet, or one who claims to be the best little league coach in the Dallas area?  (Tune in to see which story goes with who).

Paul Salfen and Jennifer Reed grace the cover of magazines and can be seen at various times when perusing through the TV channels.  Not only do they experience the life of the Rich and Famous; they gossip about it as well.  These two will share how “the other people” live.

Now, this show would not happen without the Doc keeping everyone in check.  Proctor makes sure that each show goes off without a hitch despite the efforts of the cast trying to take the show down treacherous curves.

The ANE Show airs every Saturday at 9 AM on KFXR 1190AM.  It is a one hour radio talk show with four segments which include automotive, news, celebrity updates, and great information.  For more information about the most talked about radio show in Dallas visit http://www.theANEShow.com.

Wednesday, December 26, 2012

Crossroads Chevrolet Cadillac brings Class and Luxury to the World with DeliveryMaxx

At Crossroads Chevrolet Cadillac in Joplin, Missouri, customer service is the number one priority.
Managing Partner Paul White says, “Some Cadillac and Chevy dealers in are in business only to turn a profit.  We’re here for our customers, whether it is showing you the car of your dreams or maintaining their current vehicle.  We are all about our customer because they are the entire reason we are in the business.  Our mission is to meet every customer need in every way possible”

Customer service means making the car buying experience as easy and enjoyable as possible, and with a new partnership with DeliveryMaxx the world will be able to take advantage of this commitment.  DeliveryMaxx has a patented program that helps dealerships obtain published positive reviews, strong company branding, outstanding search engine optimization, accurate local searches engines, and a customer loyalty program unlike anything the automotive industry has ever seen.  “It is a total dealership customer care program” that will help the dealerships customers return to the dealership time after time for years beyond the initial sale because they feel valued.  DeliveryMaxx has developed a program that turns happy customers into virtual social media billboards for the world to see.

“We are happy to have Crossroads Chevrolet Cadillac part of our network of family owned dealerships.  This dealership is the epitome of class and truly puts their customers first” states Josh Deaton, CEO of DeliveryMaxx.

Crossroads_of_joplin_missouri_dealership
Crossroads Chevrolet Cadillac has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Their new and used vehicle inventory is unmatched in the four-state area of Arkansas, Oklahoma, Kansas, and Missouri.  They specialize in offering great prices with rebates and incentives as well as experts in service and parts to help all of their customers keep their vehicles in great shape for years of enjoyment.

Crossroads Chevrolet Cadillac in Joplin, Missouri proudly serves Rogers, AR; Fayetteville, AR; Joplin, MO; Pittsburg, KS; Miami, OK; and surrounding cities. They help customers from Webb City, Carl Junction, Carthage, Neosho, Baxter Springs, Columbus, Pittsburg, Bella Vista, Bentonville and Fayetteville, with their Chevrolet and Cadillac needs, and we look forward to helping new clients all over the United States.

Crossroads Chevrolet Cadillac is located at 4630 East 32nd, Joplin, Missouri and boast highly trained experienced technicians, and their entire auto parts possess the highest quality coming from the best manufacturers.  The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Saturday, December 22, 2012

Lake Country Chevrolet Cadillac Selects DeliveryMaxx to Share their Brand with the World

At Lake Country Chevrolet Cadillac in Muskogee, Oklahoma, customer service is the number one priority.

General Manager Greg Woods says, “We are proud to foster long term relationships with our Broken Arrow, and Green Country Chevrolet and Cadillac customers in the Muskogee area. Many Cadillac and Chevy dealers in are in business only to turn a profit.  We’re here for our customers, whether it is showing you the car of your dreams or maintaining their current vehicle.  We are all about our customer because they are the entire reason we are in the business.  Our mission is to meet every customer need in every way possible.”

Lake_country_chevrolet_cadillac_muskogee_oklahoma_dealership
Customer service means making the car buying experience as easy and enjoyable as possible, and with a new partnership with DeliveryMaxx the world will be able to take advantage of this commitment.  DeliveryMaxx has a patented program that helps dealerships obtain published positive reviews, strong company branding, outstanding search engine optimization, accurate local searches engines, and a customer loyalty program unlike anything the automotive industry has ever seen.  “It is a total dealership customer care program” that will help the dealerships customers return to the dealership time after time for years beyond the initial sale because they feel valued.  DeliveryMaxx has developed a program that turns happy customers into virtual social media billboards for the world to see.

“We are happy to have Lake Country Chevrolet Cadillac part of our group of family owned dealerships.  This dealership is an example of class and that puts their customers first” states Josh Deaton, CEO of DeliveryMaxx.

Lake Country Chevrolet Cadillac has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Their new and used vehicle inventory is unmatched in the entire state of Oklahoma.  They specialize in offering great prices with rebates and incentives as well as experts in service and parts to help all of their customers keep their vehicles in great shape for years of enjoyment.

Lake Country Chevrolet Cadillac in Muskogee, Oklahoma proudly serves Tulsa and Oklahoma City and surrounding areas. Customers come from all over including North Texas and they look forward to helping new clients all over the United States.

Lake Country Chevrolet Cadillac is located at 144 West Shawnee, Muskogee, Oklahoma and boast highly trained experienced technicians, and their entire auto parts possess the highest quality coming from the best manufacturers.  The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Saturday, December 15, 2012

Monroeville Dodge Partners with DeliveryMaxx Providing Exceptional Customer Service

Monroeville Dodge just west of Pittsburgh, Pennsylvania selected DeliveryMaxx to share its message to the world about how they are providing consumers with a series of revamped cars and trucks that are truly second to none and customer service that will make you feel like family.

Not only does Monroeville Dodge carry an outstanding line of vehicles, but their primary concern is the satisfaction of their customers and well-being of their customers.  “When our customer and their family drive from our dealership in their new purchased vehicle, we think about where they will travel.  We want to make sure that every vehicle we sell is the right vehicle for our family of customers” states Blancy Mitchell, General Manager of Monroeville Dodge.

Monroeville_dodge

DeliveryMaxx will help Monroeville Dodge communicate with their customers to assure the most pleasant buying experience in the Pittsburgh area.  “This is a great company to partner with because they truly care about their community.  This is the way they treat every visitor at the dealership.  The dealership makes me feel like I am visiting my favorite uncle” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Monroeville Dodge is located at 3633 William Penn Highway, Monroeville, Pennsylvania.  The dealership is a major supporter in the Pittsburgh community.  Their sales staff has many years of experience satisfying their customers’ needs, and their service center is complete with highly trained technicians.

DeliveryMaxx provides a total automotive dealership care program providing their clients with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention strategically initiated to achieve real measurable results.  DeliveryMaxx utilizes their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Monroeville KIA Mazda Selects DeliveryMaxx to provide Customer Loyalty & Retention Program

Monroeville KIA Mazda in Monroeville, Pennsylvania selected DeliveryMaxx to allow the world to see how great they treat their customers.  According to Interbrand, the world’s largest brand consulting agency KIA is one of the Top 100 Best Global Brands.

Recently KIA was named best total cost of ownership brand by Kelly Blue Book while the 2012 KIA Soul was honored as a top KIA vehicle.  This past February, Kelley Blue Book’s kbb.com released its list of the top automotive manufacturers with the lowest average total cost of ownership for the first five years after purchase.  In first place is KIA Motors America.

“At Monroeville KIA we take pride in everything we do from providing outstanding new KIA models to having excellent customer service in all departments.  Our mission is to be the customer’s choice for all KIA services in Pennsylvania and will do whatever it takes to keep our customers 100% satisfied” states Mike Pampena, General Manager of Monroeville KIA.

Monroeville_kia_mazda

DeliveryMaxx will help Monroeville KIA communicate with their customers to assure the most pleasant buying experience in the Monroeville including the Pittsburgh area.  “Monroeville KIA treats their customers as family, and DeliveryMaxx makes it possible for their customers to share their great experience with the world” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Monroeville KIA Mazda is located at 3651 William Penn Highway in Monroeville, Pennsylvania.  The dealership employs highly trained experienced technicians.  Monroeville KIA is centrally located serving all of Monroeville, Trafford, Turtle Creek, Murrysville, and Pittsburgh friends.
 
DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Friday, December 14, 2012

Monroeville Chrysler Jeep chooses DeliveryMaxx to Share Outstanding Customer Service with the World

Putting customers in the perfect vehicle that meets their needs is a high priority for Monroeville Chrysler Jeep.  Customer satisfaction and dealership loyalty is what the company strives for 100% of the time. Not only will Monroeville Chrysler Jeep’s exceptional sales staff take the time to match a customer’s needs with an award winning automobile, they will stay in communication with the customer long after the sale.

Monroeville Chrysler Jeep has partnered with DeliveryMaxx to provide their automotive customers with an exceptional follow up program that will assure the lines of communication are always open.  DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time.  “We want to be the choice of all of our clients and their families for all of their automotive needs.  Whether it be service, new vehicle purchase, pre-owned vehicle purchase, or just a cup of coffee and taking a look at the new models that have just come in; we love providing a great experience” says Blancy Mitchell, General Manager of Monroeville Chrysler Jeep.

Monroeville_chrysler_jeep_certified_as_a_top_10_women-drivers_friendly_dealership

Monroeville Chrysler Jeep Certified as A Top 10 Women-Drivers Friendly Dealership

Monroeville Chrysler Jeep is family owned and operated with new and used Chrysler and Jeep vehicles in the Pittsburgh area.  Quality Automobiles and excellent customer service is what their customers will receive during their visit to the dealership.   Customers come from all over Pennsylvania including Pittsburgh, Universal, , Penn Hills, and North Versailles just to find their perfect vehicle.

Josh Deaton, Chief Operating Officer of DeliveryMaxx states, “Monroeville Chrysler Jeep is the perfect automotive dealership to add to our family of clients.  Not only do they have a world class line of vehicles, but they also truly care for each of their customers”.

Monroeville Chrysler Jeep is centrally located in Monroeville just outside of Pittsburgh at 3721 William Penn Highway, Monroeville, Pennsylvania.  The dealership employs highly trained experienced technicians and friendly sales representatives to meet all of their customers’ needs.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Century 3 KIA Teams with DeliveryMaxx Winning Customers for Life

Century 3 KIA in West Mifflin, Pennsylvania selected DeliveryMaxx to share its message to the world about how they are providing consumers with one of the Top 100 Best Global Brands according to a 2012 study made by Interbrand, the world’s largest brand consulting agency.

Recently KIA was named best total cost of ownership brand by Kelly Blue Book while the 2012 KIA Soul was honored as a top KIA vehicle.  This past February, Kelley Blue Book’s kbb.com released its list of the top automotive manufacturers with the lowest average total cost of ownership for the first five years after purchase.  In first place is KIA Motors America.

Dealership
Not only does Century 3 KIA carry an outstanding product, but their primary concern is the satisfaction of their customers.  “We want to put all of our customers into the right vehicle that meets their needs. In addition, we want to exceed our customers’ expectations in their vehicle purchase experience” states Paul, General Manager of Century 3 KIA.

DeliveryMaxx will help Century 3 KIA communicate with their customers to assure the most pleasant buying experience in the Houston area.  “With the power of the internet, and social media Century 3 KIA will be able to share with the world showing how great they treat their customers and the value they provide” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Century 3 KIA is located at 2483 Lebanon Church Road in West Mifflin, Pennsylvania.  The dealership boast highly trained experienced technicians, and all of their auto parts possess the highest quality coming from the best manufacturers.  The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

The Clarion Lake Erie and Bel-Aire Conference Center selects DeliveryMaxx for Social Media Marketing and Online Reputation Management

After a rigorous selection process, The Clarion Lake Erie and Bel-Aire Conference Center  in Erie, Pennsylvania, an award winning upscale hotel and conference center  has chosen DeliveryMaxx to serve its needs for Social Media Marketing and Online Reputation Management.

The Clarion Lake Erie and Bel-Aire Conference Center is not your typical hotel.  They specialize in providing customers with personal attention, and make every guest feel right at home.  Built in 1961 The Clarion Lake Erie and Bel-Aire Conference Center has developed an attraction with traditional charm and mystic with total access to today’s technology.

“When we selected DeliveryMaxx to provide our Social Media Marketing strategies and help display our online reputation, we looked at their industry record for helping other organizations with their message.  They are ethical, well respected, and have the same philosophy as our company when providing a service for a client.  We see this as a true partnership at its highest level” states K.J. Schwab, Bel-Aire’s Vice-President of Operations.

Social Media Marketing is not just about developing a Facebook page or website.  There is a skillset that is required to understand consumer behavior, and communicate messages that will resonate with the consumer.  In addition, that message has to be valuable enough to the reader that they will react as intended by the organization who developed the message.  “Most marketers have their clients ‘talk’ to about 70% of the internet community.  DeliveryMaxx makes sure that our clients are able to communicate with 100% of their target market.  We develop, customize, and implement a specialized program that will benefit each organization that is in our client family” says Josh Deaton, CEO of DeliveryMaxx.  “The addition of a non-automotive client was very easy to supply our expertise as well as providing sound strategic marketing principles, and we are excited to be chosen by The Clarion Lake Erie and Bel-Aire Conference Center as their partner.”

Clarion_lake_erie_and_bel-aire_conference_center

The elegant The Clarion Lake Erie and Bel-Aire Conference Center, located at 2800 W. 8th Street, Erie, Pennsylvania is ideally situated adjacent to Presque Isle State Park, which provides year-round recreational opportunities for people of all ages. This Erie, PA hotel is close to many popular attractions, including the Erie Zoo, Family First Sports Park and Peek'n Peak ski and activity area. Guest can spend a day at one of the local amusement parks, like Waldameer & Water World family fun complex and Splash Lagoon indoor water park or enjoy the hotel’s well-designed atmosphere.

Just minutes from the hotel is the historic Warner Theatre, which serves as a venue for the Erie Philharmonic and various performing arts shows, visitors can shop at the Millcreek Mall or tour some of the surrounding wineries.

A variety of restaurants are located in the surrounding area and guests are invited to check out Victor's, a popular local restaurant and cocktail lounge located on the premises.

DeliveryMaxx is the industry leader in Automotive Social Media Marketing and has perfected the science of maximizing the exposure companies through the internet.  Utilizing their proprietary software and years of expertise, they increase market share and brand exposure through portals such as Facebook, Twitter, LinkedIn, YouTube, Flickr, and many more.  DeliveryMaxx is recognized for their Images of Success Program that helps automotive dealerships turn a one-time customer into a customer for life providing a medium for the customer to be “virtual mouthpiece” advertising to the world.  They have revolutionized the Search Engine Optimization, Local Search Engine Optimization, Online Reputation Management, and Customer Loyalty & Retention industry.

Saturday, November 10, 2012

Absolute Hyundai and DeliveryMaxx join Forces to Provide Best Automotive Customer Experience

DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time



- Nov 10, 2012 -

Putting customers in the perfect vehicle that meets their needs is a high priority for Absolute Hyundai. Customer satisfaction and dealership loyalty what company strives for 100% of the time. Not only will Absolute Hyundai’s exceptional sales staff take the time to match a customer’s needs with an award winning automobile, they will stay in communication with the customer long after the sale.

Absolute Hyundai has partnered with DeliveryMaxx to provide their automotive customers with an exceptional follow up program that will assure the lines of communication are always open. DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time. “We want to be the choice of all of our clients and their families for all of their automotive needs. Whether it be service, new vehicle purchase, pre-owned vehicle purchase, or just a cup of coffee and taking a look at the new models that have just come in; we love providing a great experience” says Ray Monk, General Manager and Principle Owner of Absolute Hyundai.

Absolute Hyundai is a family owned and operated New and Used Hyundai dealer in Mesquite, Texas. Quality Automobiles and excellent customer service is what their customers will receive during their visit to the dealership. Customers come from all over Dallas including Sunnyvale, Sachse, and Richardson just to find their perfect vehicle.

Josh Deaton, Chief Operating Officer of DeliveryMaxx states, “Absolute Hyundai is the perfect automotive dealership to add to our family of clients. Not only do they have a world class line of vehicles, but they also truly care for each of their customers”.

Absolute Hyundai is centrally located in the Dallas/Ft. Worth metro area at 16230 Lyndon B Johnson Freeway, Mesquite, Texas. The dealership employs highly trained experienced technicians and friendly sales representatives to meet all of their customers’ needs.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Absolute Mitsubishi and DeliveryMaxx Team Together to Creating Customers for Life

“Our business at Absolute Mitsubishi is not just selling cars, but helping put people into the right vehicle that is perfect for their family” says Ray Monk, General Manager and Principle Owner of Absolute Mitsubishi

 - Nov 10, 2012 -
Absolute Mitsubishi is a member of the Fenton Motor Group, a leader in the automotive business for over 50 years. Their mission is to strive to achieve greatness with their employees and most importantly their customers. Absolute Mitsubishi has a strong and solid reputation which was built on professional standards and customer commitment earning the prestigious Diamond Chapter of Excellence.

"The Diamond Chapter of Excellence Society encourages all dealership personnel to be top performers in every aspect of the sales experience," said Greg O'Neill, MMSA senior vice president and general sales manager. "These retailers recognize that customer service is a key element in being successful. We are thrilled to honor these retailers and thank them for being such outstanding members of the Mitsubishi family."

Absolute Mitsubishi has partnered with DeliveryMaxx to provide their automotive customers with an exceptional follow up program utilizing Online Reputation Management, Social Media Marketing, Search Engine Optimization, Customer Loyalty, and Retention. DeliveryMaxx will create an innovative marketing plan to allow Absolute Mitsubishi share their great service and outstanding line of vehicles with the world. “Our business at Absolute Mitsubishi is not just selling cars, but helping put people into the right vehicle that is perfect for their family” says Ray Monk, General Manager and Principle Owner of Absolute Mitsubishi.

Absolute Mitsubishi is a family owned and operated New and Used Mitsubishi dealer in Mesquite, Texas. Quality Automobiles and excellent customer service is what their customers will receive during their visit to the dealership. Customers come from all over Dallas including Sunnyvale, Sachse, and Richardson just to find their perfect vehicle.

“Absolute Mitsubishi is an outstanding dealership for anyone who is looking to purchase a vehicle. Their experienced staff makes the vehicle purchasing experience very easy, and their customer service is second to none” states Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Absolute Mitsubishi is centrally located in the Dallas/Ft. Worth metro area at 16200 Lyndon B Johnson Freeway, Mesquite, Texas. The dealership employs highly trained experienced technicians and friendly sales representatives to meet all of their customers’ needs.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Thursday, November 8, 2012

DeliveryMaxx Goes Prime Time Media

“With our partnership with DeliveryMaxx, we are able to help our clients engage with their customers like never before" states, Rod Hunter, President/CEO of PTMG.

Nov 08, 2012 -

Primetime Media Group www.theptmg.com has partnered with DeliveryMaxx to provide digital solutions and social media marketing for their clients. Prime Time Media Group, a full service ad agency uniquely leverages traditional media, digital content, technology platforms and connected devices to deliver engaging branded/company experiences across all marketing mediums.

“With our partnership with DeliveryMaxx, we are able to help our clients engage with their customers like never before. DeliveryMaxx is very innovative they've discovered how to utilize social media marketing, online reputation management, search engine optimization, along with customer loyalty and retention, all combined into one process that allows companies to truly dominate their market” states, Rod Hunter, President/CEO of PTMG.

 

Companies truly want to keep customers for life, but in today’s market, customers have more choices than ever. The biggest problem is being able to talk to potential buyers and tell them your story. With DeliveryMaxx’s innovative processes and patented "Images of Success program," companies have the opportunity to turn a one-time customer into a virtual walking billboard, advertising the great experience that was delivered. Key results are increased repeat sales and referrals, strong branding, dominant web presence, published positive online reviews, greater customer satisfaction, and additional revenue opportunities.

Prime Time Media Group is all about the total customer experience focusing on how their client’s audience experiences their brand as they transition from inquisitive prospects to loyal, repeat customers. Prime Time Media Group solutions have been designed to deliver content wherever the audience lives, both at work and in home environments. “The synergy between our two companies will provide exceptional service to clients creating a marketing strategy that will help keep their customers for life” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

DeliveryMaxx http://www.deliverymaxx.com provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Friday, November 2, 2012

Archer KIA Chooses DeliveryMaxx to provide Online Reputation Management & Social Media Marketing

“Archer KIA treats their customers as family, and DeliveryMaxx makes it possible for their customers to share their great experience with the world” says Josh Deaton, Chief Executive Officer of DeliveryMaxx.

 

 

Nov 02, 2012 -


Archer KIA in Houston, Texas selected DeliveryMaxx to allow the world to see how great they treat their customers. According to Interbrand, the world’s largest brand consulting agency KIA is one of the Top 100 Best Global Brands. For more information about Archer KIA visit: http://www.archerkia.com

Recently KIA was named best total cost of ownership brand by Kelly Blue Book while the 2012 KIA Soul was honored as a top KIA vehicle. This past February, Kelley Blue Book’s kbb.com released its list of the top automotive manufacturers with the lowest average total cost of ownership for the first five years after purchase. In first place is KIA Motors America.

“At Archer KIA we take pride in everything we do from providing outstanding new KIA models to having excellent customer service in all departments. Our mission is to be the customer’s choice for all KIA services in Texas and will do whatever it takes to keep our customers 100% satisfied” states Todd Archer, Vice President of Archer KIA.

DeliveryMaxx will help Archer KIA communicate with their customers to assure the most pleasant buying experience in the Houston area. “Archer KIA treats their customers as family, and DeliveryMaxx makes it possible for their customers to share their great experience with the world” says Josh Deaton, Chief Executive Officer of DeliveryMaxx.

Archer KIA is located at 11614 Southwest Freeway in Houston, Texas. The dealership employs highly trained experienced technicians. Archer KIA is centrally located serving all of Houston, League City, Kingwood, and Conroe friends.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior. For more information about DeliveryMaxx visit: http://www.deliverymaxx.com

Friday, October 26, 2012

Southwest KIA utilizes DeliveryMaxx

Southwest KIA utilizes DeliveryMaxx to help their Customers share their Wonderful Experiences with the World

For 10 consecutive years Southwest KIA Dealer Group in North Texas has been the recipient of the company’s prestigious Kia President’s Club membership selected from a pool of more than 755 U.S. dealers. KIA USA President’s Club recognizes the “best of the best” dealers who achieve the highest overall sales volume and outstanding customer satisfaction.

On any given day, one can visit the dealer which is known for besting any new KIA deal in Texas as stated in their commercials by company president, Bill Dickason and see happy customers. When a customer arrives at the dealership they are greeted as family, and treated to an outstanding buying experience. Customers are given the opportunity to review the dealership before they leave, given a tasty apple pie, and then the moment is captured for a lifetime with a digital picture of the customer and their family in front of their new purchase.

“Since we have partnered with DeliveryMaxx, our sales have increased, CSI scores have been at an all-time high, and our customer loyalty is the strongest in the industry” says Steve Dodge, Southwest KIA of Rockwall General Manager.

“DeliveryMaxx has been so easy to work with, to deliver exactly what our dealership was missing. We have always been above industry standards, but with DeliveryMaxx we are able to truly share our message with the world because of the technology they have developed” explains Mr. Dodge. “I have been in this industry for a long time, and have never seen a program quite like this. More importantly, DeliveryMaxx’s Images of Success Program has exceeded every expectation that I have had. Because of their program, we are actually selling five to ten additional units each month utilizing their digital solution program.”

DeliveryMaxx was founded by Josh Deaton and James Schaefer who have spent their fair share of time in the automotive industry. They are true “car guys” that understand how to help companies, particularly automotive dealerships gain and win customers for life.

“Our program is very simple for dealerships to utilize as well as see immediate measurable results in Sales, Social Media Reach, Online Reputation, and additional fixed operation revenue” states DeliveryMaxx’s Chief Operating Officer, Josh Deaton.

DeliveryMaxx has a patented program that helps dealerships obtain published positive reviews, strong company branding, outstanding search engine optimization, accurate local searches engines, and a customer loyalty program unlike anything the automotive industry has ever seen. “It is a total dealership customer care program” that will help the dealerships customer return to the dealership time after time for years beyond the initial sale. DeliveryMaxx has developed a program that turns happy customers into virtual social media billboards for the world to see.

Key results for DeliveryMaxx clients are increased sales both repeat and referral business, positive online reputation management, strategic result oriented social media marketing, additional fixed operation revenue, lower advertising cost, higher CSI scores, web domination, customer loyalty, and retention. These results are achieved utilizing modern technology and common sense business principles that many companies lack in today’s time.

Tuesday, September 18, 2012

Standing Out in a Crowd - Dmaxx Pro Photography Solution

Dmaxx Pro can assist automotive dealerships in maximizing their internet presence by enhancing the inventory photos. The Customer Drive By has been replaced with the Digital Drive By. Your Dealership needs to put its best foot forward and distinguish it’s self from all the others.

How do you separate your inventory from the dealership down the highway that has the exact same inventory? You already know the answer, The Pictures!

 

Friday, September 14, 2012

The Right Tools for the Job: Internet Technology in the Service Drive

There are many generations of vehicle owners pulling into dealership service drives across the nation.  Furthermore, they can be driving anything from a late model relic to the latest in automotive wonderment.  You pick the letter in the alphabet to define the generation...Boomers, Gen-X, Gen-Y, Millennium-Gen.  That's a lot!

As a service professional, it's your job to pick up your customer's highest expectations and maximizing profits per repair order.  Oh yeah, did I mention you've got to do all that AND get high CSI scores?  A circus juggler might come to mind as you try to wrap your head around it all.  But let me highlight the concept of Effective Communication.  Without a doubt, effective communication between you and your customer is the single most critical aspect of your success, your business, your R.O. averages, and your CSI scores...PERIOD.  Are you still using the telephone to do that?  Let me expand that thouught just a bit.

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I have a Time Magazine from April 1993.  The cover reads, 'The Info Superhighway' (Time Magazine: April 12, 1993 / Vol. 141 No. 15/ www.time.com/web ).  There is a page after page of concepts pertaining to internet technology in the future.  It was all so foreign to the average consumer that it seemed like science fiction.  However, now, looking back on all of that in the rear-view mirror, it's like "(yawn)...what's your point?"

The point is this, when that article came out I was writing service for one of the largest Honda dealers in Portland, Oregon.  The computer at my write-up station had a green-screen for crying-out-loud!  The most sophisticated car in the suite of automobiles available to our customer had 24 on-board computers, very few people had a personal computer at home, cell phones were flip-phones that made phone calls...that's it, and Data, he wass a character on Star Trek: The Next Generation.  Nevertheless, the basic elements of service consulting in the dealership service drive haven't changed that much over the last 20+ years.  The tools for communication have.

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The basic tenants of added-value customer service are still the same: courtesy, cleanliness, promptness, professionalism, product knowledge, effective communication, active delivery...all the same.  Yet the products are more sophisticated and so are your service customers.  My boss at that Honda store summed up customer perception like this, he said, "if you're customer has to call you before you contact them by the end of the day then you've lost their perception of a high standard of customer service."  Are you still using the telephone to do all of that?

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I like to get out into dealerships and talk with the pros working on the front lines of service consulting. In fact, the other day I was at Southwest KIA of Rockwall in Rockwall, Texas talking to a few of the writers in that store. It’s a new store with an exciting suite of products. The service area and write-up area are clean and very modern-looking. It’s a really nice store. They have a consultant named Kevin Leary who’s been writing service since 1979. Do you think he’s seen some changes?! Needless to say, Leary is a valuable asset just by his years of experience alone. I was talking to him about some of the modern technology they are using in their service drive. Leary says “We’re reaching our service customers in ways we’ve never dreamed of before.” By that he’s referring to internet technology via emails and social media like Facebook and Twitter as well as texts and data sharing on customer’s smartphones. Leary also utilizes powerful write-up tools like remote pads to do the customer write-up at the car. The remote table also allows him to pull up vehicle and customer history, previous service recommendations, current service recommendations, and any current recall information from the manufacturer for that customer’s vehicle. John Monigold, also a service consultant at Southwest KIA of Rockwall, has developed an email template to interact with his Generation-Y service customers after they’ve visited him. John says he uses modern internet technology to cultivate a high volume of highly favorable CSI review responses by his younger, tech-savvy customers. Leary concedes that he prefers the telephone to do most of his consulting and communication but, he realizes the power and value in internet technology, especially with the younger generations of car owners. Regardless, it is easy to understand why Southwest KIA of Rockwall’s service department has earned the highest CSI averages in their district. Great job!
 
Another service pro I talked to is Richard Ancheta at David McDavid Lincoln in Plano, Texas. With 11 years of experience, Ancheta is the highest producing Assistant Service Manager in the service drive at the Plano store. He also uses email, texts, and data sharing with his service customers as a form of effective communication. He conveys estimates, pricing, progress reports as well as up-to-date warranty and recall information to his customers throughout the day. Like Kevin Leary, Ancheta says that “At the end of the day, there’s nothing more solid than a verbal conversation with your customer…” but the internet and technology via social media and smartphone technology make him vastly more effective in conveying the perception of the highest standards of customer service to his service customers. So, are you still using the telephone to do all of that?

Isn’t amazing how quickly technology in automobiles change? Earlier in this article, I mentioned that in 1993 a “high-end” car had about 24 processors on-board. Since then that number has more than doubled. All of those processors are synched with control sensors and monitors; it is a marvel indeed, the cars we drive today. So why would any service consultant in the modern dealership not want to employ all of the benefits of modern technology to communicate with their customers?  These customers who are likely to be tech-savvy, and at the very least, as sophisticated as the cars they drive. According to Kevin Leary, “It’s important to keep technology fresh and updated.” In other words, is your service customer’s perception of your operation up-to-date and modern, or is it lacking?  Updated, modern technology is often a large expense for dealerships, but that cost is a small price to pay when compared to the loss of customers, revenue, and low CSI in its absence.  Perhaps perception can be improved by a service consultant simply asking their customer which method of communication they prefer, “Email, text, phone calls, or smoke-signals.” Regardless, effective communication is at the forefront of every service transaction, and crucial to the success of your service business. And so, if you are a service professional working in the modern dealership today, are you still using the telephone to do all of that?

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DeliveryMaxx in the Automotive Industry Leader in helping dealerships with customer loyalty, increasing CSI Scores, higher SEO value, published positive reviews, strategic social media marketing, additional fixed operations revenue, more sales, and repeat and referral business.  Our company was founded by “Car Guys”, and we make it a practice to hire the top talent that has automotive dealership experience.  Craig Rodenmayer, the author of this article, has spent years working service in the automotive industry.  His experience allows us to provide programs that are advantageous for fixed operations.

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