Wednesday, December 26, 2012

Crossroads Chevrolet Cadillac brings Class and Luxury to the World with DeliveryMaxx

At Crossroads Chevrolet Cadillac in Joplin, Missouri, customer service is the number one priority.
Managing Partner Paul White says, “Some Cadillac and Chevy dealers in are in business only to turn a profit.  We’re here for our customers, whether it is showing you the car of your dreams or maintaining their current vehicle.  We are all about our customer because they are the entire reason we are in the business.  Our mission is to meet every customer need in every way possible”

Customer service means making the car buying experience as easy and enjoyable as possible, and with a new partnership with DeliveryMaxx the world will be able to take advantage of this commitment.  DeliveryMaxx has a patented program that helps dealerships obtain published positive reviews, strong company branding, outstanding search engine optimization, accurate local searches engines, and a customer loyalty program unlike anything the automotive industry has ever seen.  “It is a total dealership customer care program” that will help the dealerships customers return to the dealership time after time for years beyond the initial sale because they feel valued.  DeliveryMaxx has developed a program that turns happy customers into virtual social media billboards for the world to see.

“We are happy to have Crossroads Chevrolet Cadillac part of our network of family owned dealerships.  This dealership is the epitome of class and truly puts their customers first” states Josh Deaton, CEO of DeliveryMaxx.

Crossroads_of_joplin_missouri_dealership
Crossroads Chevrolet Cadillac has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Their new and used vehicle inventory is unmatched in the four-state area of Arkansas, Oklahoma, Kansas, and Missouri.  They specialize in offering great prices with rebates and incentives as well as experts in service and parts to help all of their customers keep their vehicles in great shape for years of enjoyment.

Crossroads Chevrolet Cadillac in Joplin, Missouri proudly serves Rogers, AR; Fayetteville, AR; Joplin, MO; Pittsburg, KS; Miami, OK; and surrounding cities. They help customers from Webb City, Carl Junction, Carthage, Neosho, Baxter Springs, Columbus, Pittsburg, Bella Vista, Bentonville and Fayetteville, with their Chevrolet and Cadillac needs, and we look forward to helping new clients all over the United States.

Crossroads Chevrolet Cadillac is located at 4630 East 32nd, Joplin, Missouri and boast highly trained experienced technicians, and their entire auto parts possess the highest quality coming from the best manufacturers.  The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Saturday, December 22, 2012

Lake Country Chevrolet Cadillac Selects DeliveryMaxx to Share their Brand with the World

At Lake Country Chevrolet Cadillac in Muskogee, Oklahoma, customer service is the number one priority.

General Manager Greg Woods says, “We are proud to foster long term relationships with our Broken Arrow, and Green Country Chevrolet and Cadillac customers in the Muskogee area. Many Cadillac and Chevy dealers in are in business only to turn a profit.  We’re here for our customers, whether it is showing you the car of your dreams or maintaining their current vehicle.  We are all about our customer because they are the entire reason we are in the business.  Our mission is to meet every customer need in every way possible.”

Lake_country_chevrolet_cadillac_muskogee_oklahoma_dealership
Customer service means making the car buying experience as easy and enjoyable as possible, and with a new partnership with DeliveryMaxx the world will be able to take advantage of this commitment.  DeliveryMaxx has a patented program that helps dealerships obtain published positive reviews, strong company branding, outstanding search engine optimization, accurate local searches engines, and a customer loyalty program unlike anything the automotive industry has ever seen.  “It is a total dealership customer care program” that will help the dealerships customers return to the dealership time after time for years beyond the initial sale because they feel valued.  DeliveryMaxx has developed a program that turns happy customers into virtual social media billboards for the world to see.

“We are happy to have Lake Country Chevrolet Cadillac part of our group of family owned dealerships.  This dealership is an example of class and that puts their customers first” states Josh Deaton, CEO of DeliveryMaxx.

Lake Country Chevrolet Cadillac has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Their new and used vehicle inventory is unmatched in the entire state of Oklahoma.  They specialize in offering great prices with rebates and incentives as well as experts in service and parts to help all of their customers keep their vehicles in great shape for years of enjoyment.

Lake Country Chevrolet Cadillac in Muskogee, Oklahoma proudly serves Tulsa and Oklahoma City and surrounding areas. Customers come from all over including North Texas and they look forward to helping new clients all over the United States.

Lake Country Chevrolet Cadillac is located at 144 West Shawnee, Muskogee, Oklahoma and boast highly trained experienced technicians, and their entire auto parts possess the highest quality coming from the best manufacturers.  The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Thursday, December 20, 2012

Wolfchase Chrysler Dodge Jeep Ram selects DeliveryMaxx with providing Cusotmers World Class Service

Excitement and world class service is what comes to mind when visiting Wolfchase Chrysler Dodge Jeep Ram located in Bartlett, Tennessee just outside of Memphis.

Wolfchase Chrysler Dodge Jeep Ram has partnered with DeliveryMaxx to show their automotive customers what world class service is all about.  The dealership is the premier Chrysler Dodge Jeep Ram Dealership in the Memphis area. They offer the most advanced diagnostic and service equipment available in today’s market. In addition, Wolfchase has the largest Chrysler, Dodge, Jeep and Ram inventory in the Mid-South so they are able to give their customers the best price and the widest selection of any Chrysler, Dodge, Jeep and Ram in the tri-state area.
 
DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time.  “There is not another dealership in the tri-state area, that offers all of the amenities and selections of vehicles and service that we are able to provide” says Pete Kelly, General Manager of Wolfchase Chrysler Dodge Jeep Ram.
 

Wolfchase_chrysler_dodge_jeep_boast_world_class_service
Wolfchase Chrysler Dodge Jeep Ram is family owned and operated with new and used Chrysler, Dodge, Jeep, and Ram vehicles.  Quality Automobiles and excellent customer service is what their customers will receive during their visit.   Customers come from all over the tri-state area including Tennessee, Arkansas, and Mississippi just to find their perfect vehicle and receive outstanding service from a dealership that truly cares.

Josh Deaton, Chief Operating Officer of DeliveryMaxx states, “Wolfchase Chrysler Dodge Jeep Ram is a great dealership to add to our family of clients.  Not only do they have a world class line of vehicles, but they treat each of their customers with world class service”.

The dealership is conveniently located at 8170 Highway 64, Bartlett, Tennessee, across from the Wolfchase Galleria, and is the only local dealership offering a service department that stays open until 7PM.  They employ highly trained experienced technicians and friendly sales representatives to meet all of their customers’ needs. Their state-of-the-art facility offers a complementary shuttle service Monday thru Friday, or a comfortable waiting lounge with large screen TV for those who prefer to wait. And for the businessperson, they offer a work lounge with wireless Internet access for laptops, so one may work or surf while waiting.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Saturday, December 15, 2012

Monroeville Dodge Partners with DeliveryMaxx Providing Exceptional Customer Service

Monroeville Dodge just west of Pittsburgh, Pennsylvania selected DeliveryMaxx to share its message to the world about how they are providing consumers with a series of revamped cars and trucks that are truly second to none and customer service that will make you feel like family.

Not only does Monroeville Dodge carry an outstanding line of vehicles, but their primary concern is the satisfaction of their customers and well-being of their customers.  “When our customer and their family drive from our dealership in their new purchased vehicle, we think about where they will travel.  We want to make sure that every vehicle we sell is the right vehicle for our family of customers” states Blancy Mitchell, General Manager of Monroeville Dodge.

Monroeville_dodge

DeliveryMaxx will help Monroeville Dodge communicate with their customers to assure the most pleasant buying experience in the Pittsburgh area.  “This is a great company to partner with because they truly care about their community.  This is the way they treat every visitor at the dealership.  The dealership makes me feel like I am visiting my favorite uncle” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Monroeville Dodge is located at 3633 William Penn Highway, Monroeville, Pennsylvania.  The dealership is a major supporter in the Pittsburgh community.  Their sales staff has many years of experience satisfying their customers’ needs, and their service center is complete with highly trained technicians.

DeliveryMaxx provides a total automotive dealership care program providing their clients with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention strategically initiated to achieve real measurable results.  DeliveryMaxx utilizes their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Monroeville KIA Mazda Selects DeliveryMaxx to provide Customer Loyalty & Retention Program

Monroeville KIA Mazda in Monroeville, Pennsylvania selected DeliveryMaxx to allow the world to see how great they treat their customers.  According to Interbrand, the world’s largest brand consulting agency KIA is one of the Top 100 Best Global Brands.

Recently KIA was named best total cost of ownership brand by Kelly Blue Book while the 2012 KIA Soul was honored as a top KIA vehicle.  This past February, Kelley Blue Book’s kbb.com released its list of the top automotive manufacturers with the lowest average total cost of ownership for the first five years after purchase.  In first place is KIA Motors America.

“At Monroeville KIA we take pride in everything we do from providing outstanding new KIA models to having excellent customer service in all departments.  Our mission is to be the customer’s choice for all KIA services in Pennsylvania and will do whatever it takes to keep our customers 100% satisfied” states Mike Pampena, General Manager of Monroeville KIA.

Monroeville_kia_mazda

DeliveryMaxx will help Monroeville KIA communicate with their customers to assure the most pleasant buying experience in the Monroeville including the Pittsburgh area.  “Monroeville KIA treats their customers as family, and DeliveryMaxx makes it possible for their customers to share their great experience with the world” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Monroeville KIA Mazda is located at 3651 William Penn Highway in Monroeville, Pennsylvania.  The dealership employs highly trained experienced technicians.  Monroeville KIA is centrally located serving all of Monroeville, Trafford, Turtle Creek, Murrysville, and Pittsburgh friends.
 
DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Century 3 Chevrolet uses DeliveryMaxx to provide a Great Customer Experience

Century 3 Chevrolet in West Mifflin, Pennsylvania is the premier option among Chevy dealerships in Pennsylvania dedicated to providing service, maintenance procedures, and the largest selection of Chevy vehicles in the Pittsburgh area.

“Some Chevy dealers in Pittsburgh are in business only to turn a profit.  We’re here for our customers, whether it is showing you the car of your dreams or maintaining their current vehicle.  We are all about our customer because they are the entire reason we are in the business.  Our mission is to meet every need in every way possible” states Gary Lee, General Manager of Century 3 Chevrolet.

Century_3_chevrolet

Not only does Century 3 Chevrolet carry an outstanding product, but their primary concern is the satisfaction of their customers.  DeliveryMaxx will help Century 3 Chevrolet communicate with their customers to assure the most pleasant buying experience in the Pittsburgh area.  “With the power of the internet, and social media Century 3 will be able to share with the world showing how great they treat their customers and the value they provide” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Century 3 Chevrolet is located at 2430 Lebanon Church Road in West Mifflin, Pennsylvania.  The dealership boast highly trained experienced technicians, and all of their auto parts possess the highest quality coming from the best manufacturers.  The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Friday, December 14, 2012

Monroeville Chrysler Jeep chooses DeliveryMaxx to Share Outstanding Customer Service with the World

Putting customers in the perfect vehicle that meets their needs is a high priority for Monroeville Chrysler Jeep.  Customer satisfaction and dealership loyalty is what the company strives for 100% of the time. Not only will Monroeville Chrysler Jeep’s exceptional sales staff take the time to match a customer’s needs with an award winning automobile, they will stay in communication with the customer long after the sale.

Monroeville Chrysler Jeep has partnered with DeliveryMaxx to provide their automotive customers with an exceptional follow up program that will assure the lines of communication are always open.  DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time.  “We want to be the choice of all of our clients and their families for all of their automotive needs.  Whether it be service, new vehicle purchase, pre-owned vehicle purchase, or just a cup of coffee and taking a look at the new models that have just come in; we love providing a great experience” says Blancy Mitchell, General Manager of Monroeville Chrysler Jeep.

Monroeville_chrysler_jeep_certified_as_a_top_10_women-drivers_friendly_dealership

Monroeville Chrysler Jeep Certified as A Top 10 Women-Drivers Friendly Dealership

Monroeville Chrysler Jeep is family owned and operated with new and used Chrysler and Jeep vehicles in the Pittsburgh area.  Quality Automobiles and excellent customer service is what their customers will receive during their visit to the dealership.   Customers come from all over Pennsylvania including Pittsburgh, Universal, , Penn Hills, and North Versailles just to find their perfect vehicle.

Josh Deaton, Chief Operating Officer of DeliveryMaxx states, “Monroeville Chrysler Jeep is the perfect automotive dealership to add to our family of clients.  Not only do they have a world class line of vehicles, but they also truly care for each of their customers”.

Monroeville Chrysler Jeep is centrally located in Monroeville just outside of Pittsburgh at 3721 William Penn Highway, Monroeville, Pennsylvania.  The dealership employs highly trained experienced technicians and friendly sales representatives to meet all of their customers’ needs.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Century 3 KIA Teams with DeliveryMaxx Winning Customers for Life

Century 3 KIA in West Mifflin, Pennsylvania selected DeliveryMaxx to share its message to the world about how they are providing consumers with one of the Top 100 Best Global Brands according to a 2012 study made by Interbrand, the world’s largest brand consulting agency.

Recently KIA was named best total cost of ownership brand by Kelly Blue Book while the 2012 KIA Soul was honored as a top KIA vehicle.  This past February, Kelley Blue Book’s kbb.com released its list of the top automotive manufacturers with the lowest average total cost of ownership for the first five years after purchase.  In first place is KIA Motors America.

Dealership
Not only does Century 3 KIA carry an outstanding product, but their primary concern is the satisfaction of their customers.  “We want to put all of our customers into the right vehicle that meets their needs. In addition, we want to exceed our customers’ expectations in their vehicle purchase experience” states Paul, General Manager of Century 3 KIA.

DeliveryMaxx will help Century 3 KIA communicate with their customers to assure the most pleasant buying experience in the Houston area.  “With the power of the internet, and social media Century 3 KIA will be able to share with the world showing how great they treat their customers and the value they provide” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Century 3 KIA is located at 2483 Lebanon Church Road in West Mifflin, Pennsylvania.  The dealership boast highly trained experienced technicians, and all of their auto parts possess the highest quality coming from the best manufacturers.  The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

The Clarion Lake Erie and Bel-Aire Conference Center selects DeliveryMaxx for Social Media Marketing and Online Reputation Management

After a rigorous selection process, The Clarion Lake Erie and Bel-Aire Conference Center  in Erie, Pennsylvania, an award winning upscale hotel and conference center  has chosen DeliveryMaxx to serve its needs for Social Media Marketing and Online Reputation Management.

The Clarion Lake Erie and Bel-Aire Conference Center is not your typical hotel.  They specialize in providing customers with personal attention, and make every guest feel right at home.  Built in 1961 The Clarion Lake Erie and Bel-Aire Conference Center has developed an attraction with traditional charm and mystic with total access to today’s technology.

“When we selected DeliveryMaxx to provide our Social Media Marketing strategies and help display our online reputation, we looked at their industry record for helping other organizations with their message.  They are ethical, well respected, and have the same philosophy as our company when providing a service for a client.  We see this as a true partnership at its highest level” states K.J. Schwab, Bel-Aire’s Vice-President of Operations.

Social Media Marketing is not just about developing a Facebook page or website.  There is a skillset that is required to understand consumer behavior, and communicate messages that will resonate with the consumer.  In addition, that message has to be valuable enough to the reader that they will react as intended by the organization who developed the message.  “Most marketers have their clients ‘talk’ to about 70% of the internet community.  DeliveryMaxx makes sure that our clients are able to communicate with 100% of their target market.  We develop, customize, and implement a specialized program that will benefit each organization that is in our client family” says Josh Deaton, CEO of DeliveryMaxx.  “The addition of a non-automotive client was very easy to supply our expertise as well as providing sound strategic marketing principles, and we are excited to be chosen by The Clarion Lake Erie and Bel-Aire Conference Center as their partner.”

Clarion_lake_erie_and_bel-aire_conference_center

The elegant The Clarion Lake Erie and Bel-Aire Conference Center, located at 2800 W. 8th Street, Erie, Pennsylvania is ideally situated adjacent to Presque Isle State Park, which provides year-round recreational opportunities for people of all ages. This Erie, PA hotel is close to many popular attractions, including the Erie Zoo, Family First Sports Park and Peek'n Peak ski and activity area. Guest can spend a day at one of the local amusement parks, like Waldameer & Water World family fun complex and Splash Lagoon indoor water park or enjoy the hotel’s well-designed atmosphere.

Just minutes from the hotel is the historic Warner Theatre, which serves as a venue for the Erie Philharmonic and various performing arts shows, visitors can shop at the Millcreek Mall or tour some of the surrounding wineries.

A variety of restaurants are located in the surrounding area and guests are invited to check out Victor's, a popular local restaurant and cocktail lounge located on the premises.

DeliveryMaxx is the industry leader in Automotive Social Media Marketing and has perfected the science of maximizing the exposure companies through the internet.  Utilizing their proprietary software and years of expertise, they increase market share and brand exposure through portals such as Facebook, Twitter, LinkedIn, YouTube, Flickr, and many more.  DeliveryMaxx is recognized for their Images of Success Program that helps automotive dealerships turn a one-time customer into a customer for life providing a medium for the customer to be “virtual mouthpiece” advertising to the world.  They have revolutionized the Search Engine Optimization, Local Search Engine Optimization, Online Reputation Management, and Customer Loyalty & Retention industry.

Wednesday, November 28, 2012

DeliveryMaxx Executives Share Family Successes

Co-Founders Josh Deaton and James Schaefer have built DeliveryMaxx into a multimillion dollar organization from an idea scribbled onto a yellow notepad to a state-of-the-art patented program that provides automotive dealerships and other organizations with a unique ability to increase CSI Scores, Sales, Customer Loyalty, Service Revenue, Online Reputation, Search Engine Optimization, and Branding.

With DeliveryMaxx, automotive dealerships truly have a total customer care program that allows the consumer to share their great experience through published online reviews as well as their new vehicle through social media marketing.  “Many companies have tried to do what DeliveryMaxx has been able to create, but they fail because they have taken shortcuts.  Ultimately these companies hurt the dealership, and do not provide the service the automotive industry needs” states Josh Deaton, Chief Executive Officer of DeliveryMaxx.  Instead of an automotive dealership having to go to five different vendors to provide social media marketing, online reputation management, search engine optimization, local search engine optimization, and a customer loyalty program; DeliveryMaxx combines all of these programs into a complete program that will help dealerships “Win Customers for Life”.

Joseph__alexa_both_national_champions

In addition to leading automotive dealerships into additional profits utilizing modern technology, both men are very involved in their children’s activities.  Mr. Schaefer coaches both his son and daughter’s teams.  Recently, Schaefer’s top nationally ranked Rockwall Jackets 10U football team where he is the head line coach just won their 3rd straight National Championship at Dallas Cowboys Stadium during Thanksgiving week.  His son Joseph plays linebacker and fullback.  Mr. Deaton, who also has a son who plays golf for his middle school team, was excited to see his daughter Alexa earn the right to be called Cheerleading National Champion for Heath Hawk’s Cheerleading where the competition was televised nationally (also at Dallas Cowboy Stadium).  “Both kids work very hard in school and in their extra-curricular activities.  I am a firm believer that sports can prepare kids for business.  There are winners, losers, and a right way you have to compete.  You have to work with others in order to be successful.  I will be excited to see both Alexa and Joseph work for our company when the time comes” says James Schaefer, Chief Operating Officer of DeliveryMaxx.
 
Of course both Joseph and Alexa are 10 years old and each in the 5th grade, so they will have some time to continue to enjoy their activities before the challenges of running a business become a reality of life.  However, if their success in sports is a prelude to how they will do in business when that time comes, DeliveryMaxx has a very solid line of succession.

Saturday, November 10, 2012

Absolute Hyundai and DeliveryMaxx join Forces to Provide Best Automotive Customer Experience

DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time



- Nov 10, 2012 -

Putting customers in the perfect vehicle that meets their needs is a high priority for Absolute Hyundai. Customer satisfaction and dealership loyalty what company strives for 100% of the time. Not only will Absolute Hyundai’s exceptional sales staff take the time to match a customer’s needs with an award winning automobile, they will stay in communication with the customer long after the sale.

Absolute Hyundai has partnered with DeliveryMaxx to provide their automotive customers with an exceptional follow up program that will assure the lines of communication are always open. DeliveryMaxx will be providing social media marketing, online reputation management, search engine optimization designed to create a strong customer loyalty program that will keep customers coming back to the dealership time after time. “We want to be the choice of all of our clients and their families for all of their automotive needs. Whether it be service, new vehicle purchase, pre-owned vehicle purchase, or just a cup of coffee and taking a look at the new models that have just come in; we love providing a great experience” says Ray Monk, General Manager and Principle Owner of Absolute Hyundai.

Absolute Hyundai is a family owned and operated New and Used Hyundai dealer in Mesquite, Texas. Quality Automobiles and excellent customer service is what their customers will receive during their visit to the dealership. Customers come from all over Dallas including Sunnyvale, Sachse, and Richardson just to find their perfect vehicle.

Josh Deaton, Chief Operating Officer of DeliveryMaxx states, “Absolute Hyundai is the perfect automotive dealership to add to our family of clients. Not only do they have a world class line of vehicles, but they also truly care for each of their customers”.

Absolute Hyundai is centrally located in the Dallas/Ft. Worth metro area at 16230 Lyndon B Johnson Freeway, Mesquite, Texas. The dealership employs highly trained experienced technicians and friendly sales representatives to meet all of their customers’ needs.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Absolute Mitsubishi and DeliveryMaxx Team Together to Creating Customers for Life

“Our business at Absolute Mitsubishi is not just selling cars, but helping put people into the right vehicle that is perfect for their family” says Ray Monk, General Manager and Principle Owner of Absolute Mitsubishi

 - Nov 10, 2012 -
Absolute Mitsubishi is a member of the Fenton Motor Group, a leader in the automotive business for over 50 years. Their mission is to strive to achieve greatness with their employees and most importantly their customers. Absolute Mitsubishi has a strong and solid reputation which was built on professional standards and customer commitment earning the prestigious Diamond Chapter of Excellence.

"The Diamond Chapter of Excellence Society encourages all dealership personnel to be top performers in every aspect of the sales experience," said Greg O'Neill, MMSA senior vice president and general sales manager. "These retailers recognize that customer service is a key element in being successful. We are thrilled to honor these retailers and thank them for being such outstanding members of the Mitsubishi family."

Absolute Mitsubishi has partnered with DeliveryMaxx to provide their automotive customers with an exceptional follow up program utilizing Online Reputation Management, Social Media Marketing, Search Engine Optimization, Customer Loyalty, and Retention. DeliveryMaxx will create an innovative marketing plan to allow Absolute Mitsubishi share their great service and outstanding line of vehicles with the world. “Our business at Absolute Mitsubishi is not just selling cars, but helping put people into the right vehicle that is perfect for their family” says Ray Monk, General Manager and Principle Owner of Absolute Mitsubishi.

Absolute Mitsubishi is a family owned and operated New and Used Mitsubishi dealer in Mesquite, Texas. Quality Automobiles and excellent customer service is what their customers will receive during their visit to the dealership. Customers come from all over Dallas including Sunnyvale, Sachse, and Richardson just to find their perfect vehicle.

“Absolute Mitsubishi is an outstanding dealership for anyone who is looking to purchase a vehicle. Their experienced staff makes the vehicle purchasing experience very easy, and their customer service is second to none” states Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Absolute Mitsubishi is centrally located in the Dallas/Ft. Worth metro area at 16200 Lyndon B Johnson Freeway, Mesquite, Texas. The dealership employs highly trained experienced technicians and friendly sales representatives to meet all of their customers’ needs.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Thursday, November 8, 2012

DeliveryMaxx Goes Prime Time Media

“With our partnership with DeliveryMaxx, we are able to help our clients engage with their customers like never before" states, Rod Hunter, President/CEO of PTMG.

Nov 08, 2012 -

Primetime Media Group www.theptmg.com has partnered with DeliveryMaxx to provide digital solutions and social media marketing for their clients. Prime Time Media Group, a full service ad agency uniquely leverages traditional media, digital content, technology platforms and connected devices to deliver engaging branded/company experiences across all marketing mediums.

“With our partnership with DeliveryMaxx, we are able to help our clients engage with their customers like never before. DeliveryMaxx is very innovative they've discovered how to utilize social media marketing, online reputation management, search engine optimization, along with customer loyalty and retention, all combined into one process that allows companies to truly dominate their market” states, Rod Hunter, President/CEO of PTMG.

 

Companies truly want to keep customers for life, but in today’s market, customers have more choices than ever. The biggest problem is being able to talk to potential buyers and tell them your story. With DeliveryMaxx’s innovative processes and patented "Images of Success program," companies have the opportunity to turn a one-time customer into a virtual walking billboard, advertising the great experience that was delivered. Key results are increased repeat sales and referrals, strong branding, dominant web presence, published positive online reviews, greater customer satisfaction, and additional revenue opportunities.

Prime Time Media Group is all about the total customer experience focusing on how their client’s audience experiences their brand as they transition from inquisitive prospects to loyal, repeat customers. Prime Time Media Group solutions have been designed to deliver content wherever the audience lives, both at work and in home environments. “The synergy between our two companies will provide exceptional service to clients creating a marketing strategy that will help keep their customers for life” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

DeliveryMaxx http://www.deliverymaxx.com provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Tuesday, November 6, 2012

Dodge City of McKinney Teams up with DeliveryMaxx

Dodge City of McKinney Teams up with DeliveryMaxx
to Share a Story of Commitment to Service

"The dealership (Dodge City of McKinney) makes me feel like I am visiting my favorite uncle” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Nov 06, 2012 -


Dodge City of McKinney www.dodgecityofmckinney.net (http://www.dodgecityofmckinney.net) just north of Dallas, Texas selected DeliveryMaxx to share its message to the world about how they are providing consumers with a series of revamped cars and trucks that are truly second to none and customer service that will make you feel like family.

Not only does Dodge City carry an outstanding line of vehicles, but their primary concern is the satisfaction of their customers and well-being of their customers.

“When our customer and their family drive from our dealership in their new purchased vehicle, we think about where they will travel. We want to make sure that every vehicle we sell is the right vehicle for our family of customers” states Jim Proctor, General Manager of Dodge City of McKinney.

DeliveryMaxx will help Dodge City communicate with their customers to assure the most pleasant buying experience in the Dallas area. “Recently, I read how Dodge City of McKinney will grant the first wish for the North Texas Chapter of Make-A-Wish Foundation in 2013, and I thought to myself this would be a great company to partner with because they truly care about their community. This also transcends to the way they treat every visitor at the dealership. The dealership makes me feel like I am visiting my favorite uncle” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Dodge City of McKinney is located at 700 S. Central Expressway, McKinney, Texas. The dealership is a major supporter in the Dallas/Ft. Worth community. Their sales staff has many years of experience satisfying their customers’ needs, and their service center is complete with highly trained technicians.

DeliveryMaxx www.deliverymaxx.com provides a total automotive dealership care program providing their clients with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention strategically initiated to achieve real measurable results. DeliveryMaxx utilizes their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

 

Friday, November 2, 2012

Archer KIA Chooses DeliveryMaxx to provide Online Reputation Management & Social Media Marketing

“Archer KIA treats their customers as family, and DeliveryMaxx makes it possible for their customers to share their great experience with the world” says Josh Deaton, Chief Executive Officer of DeliveryMaxx.

 

 

Nov 02, 2012 -


Archer KIA in Houston, Texas selected DeliveryMaxx to allow the world to see how great they treat their customers. According to Interbrand, the world’s largest brand consulting agency KIA is one of the Top 100 Best Global Brands. For more information about Archer KIA visit: http://www.archerkia.com

Recently KIA was named best total cost of ownership brand by Kelly Blue Book while the 2012 KIA Soul was honored as a top KIA vehicle. This past February, Kelley Blue Book’s kbb.com released its list of the top automotive manufacturers with the lowest average total cost of ownership for the first five years after purchase. In first place is KIA Motors America.

“At Archer KIA we take pride in everything we do from providing outstanding new KIA models to having excellent customer service in all departments. Our mission is to be the customer’s choice for all KIA services in Texas and will do whatever it takes to keep our customers 100% satisfied” states Todd Archer, Vice President of Archer KIA.

DeliveryMaxx will help Archer KIA communicate with their customers to assure the most pleasant buying experience in the Houston area. “Archer KIA treats their customers as family, and DeliveryMaxx makes it possible for their customers to share their great experience with the world” says Josh Deaton, Chief Executive Officer of DeliveryMaxx.

Archer KIA is located at 11614 Southwest Freeway in Houston, Texas. The dealership employs highly trained experienced technicians. Archer KIA is centrally located serving all of Houston, League City, Kingwood, and Conroe friends.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior. For more information about DeliveryMaxx visit: http://www.deliverymaxx.com

Westside KIA selects DeliveryMaxx to share their Automotive Customer Service for the World to See

“We want to put all of our customers into the right vehicle that meets their needs. In addition, we want to exceed our customers’ expectations in their vehicle purchase experience” states Cesar Prado, General Manager of Westside KIA.

Westside KIA Automotive Dealership

Oct 31, 2012 -


Westside KIA in Katy, Texas selected DeliveryMaxx to share its message to the world about how they are providing consumers with one of the Top 100 Best Global Brands according to a 2012 study made by Interbrand, the world’s largest brand consulting agency.

Recently KIA was named best total cost of ownership brand by Kelly Blue Book while the 2012 KIA Soul was honored as a top KIA vehicle. This past February, Kelley Blue Book’s kbb.com released its list of the top automotive manufacturers with the lowest average total cost of ownership for the first five years after purchase. In first place is KIA Motors America.

Not only does Westside KIA carry an outstanding product, but their primary concern is the satisfaction of their customers. “We want to put all of our customers into the right vehicle that meets their needs. In addition, we want to exceed our customers’ expectations in their vehicle purchase experience” states Cesar Prado, General Manager of Westside KIA.

DeliveryMaxx will help Westside KIA communicate with their customers to assure the most pleasant buying experience in the Houston area. “With the power of the internet, and social media Westside will be able to share with the world showing how great they treat their customers and the value they provide” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Westside KIA is located at 23005 Katy Freeway in Katy Texas. The dealership boast highly trained experienced technicians, and all of their auto parts possess the highest quality coming from the best manufacturers. The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Westside Chevrolet and DeliveryMaxx partner together to provide Consumers with top Customer Service

"We are all about our customer because they are the entire reason we are in the business. Our mission is to meet every need in every way possible” states Cesar Prado, General Manager of Westside Chevrolet.

Oct 31, 2012 -
Westside Chevrolet in Katy, Texas is the premier option among Chevy dealerships in Houston dedicated to providing service, maintenance procedures, and the largest selection of Chevy vehicles in the Houston area. For more information visit www.westsidechevrolet.com 

Westside Chevrolet Automotive Dealership

“Some Chevy dealers in Houston are in business only to turn a profit. We’re here for our customers, whether it is showing you the car of your dreams or maintaining their current vehicle. We are all about our customer because they are the entire reason we are in the business. Our mission is to meet every need in every way possible” states Cesar Prado, General Manager of Westside Chevrolet.

Not only does Westside Chevrolet carry an outstanding product, but their primary concern is the satisfaction of their customers. DeliveryMaxx will help Westside Chevrolet communicate with their customers to assure the most pleasant buying experience in the Houston area. “With the power of the internet, and social media Westside will be able to share with the world showing how great they treat their customers and the value they provide” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.

Westside Chevrolet is located at 23001 Katy Freeway in Katy Texas. The dealership boast highly trained experienced technicians, and all of their auto parts possess the highest quality coming from the best manufacturers. The lobby is comfortable with amenities allow any customer to relax during their visit.

DeliveryMaxx http://www.deliverymaxx.com provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention. They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Friday, October 26, 2012

Southwest KIA utilizes DeliveryMaxx

Southwest KIA utilizes DeliveryMaxx to help their Customers share their Wonderful Experiences with the World

For 10 consecutive years Southwest KIA Dealer Group in North Texas has been the recipient of the company’s prestigious Kia President’s Club membership selected from a pool of more than 755 U.S. dealers. KIA USA President’s Club recognizes the “best of the best” dealers who achieve the highest overall sales volume and outstanding customer satisfaction.

On any given day, one can visit the dealer which is known for besting any new KIA deal in Texas as stated in their commercials by company president, Bill Dickason and see happy customers. When a customer arrives at the dealership they are greeted as family, and treated to an outstanding buying experience. Customers are given the opportunity to review the dealership before they leave, given a tasty apple pie, and then the moment is captured for a lifetime with a digital picture of the customer and their family in front of their new purchase.

“Since we have partnered with DeliveryMaxx, our sales have increased, CSI scores have been at an all-time high, and our customer loyalty is the strongest in the industry” says Steve Dodge, Southwest KIA of Rockwall General Manager.

“DeliveryMaxx has been so easy to work with, to deliver exactly what our dealership was missing. We have always been above industry standards, but with DeliveryMaxx we are able to truly share our message with the world because of the technology they have developed” explains Mr. Dodge. “I have been in this industry for a long time, and have never seen a program quite like this. More importantly, DeliveryMaxx’s Images of Success Program has exceeded every expectation that I have had. Because of their program, we are actually selling five to ten additional units each month utilizing their digital solution program.”

DeliveryMaxx was founded by Josh Deaton and James Schaefer who have spent their fair share of time in the automotive industry. They are true “car guys” that understand how to help companies, particularly automotive dealerships gain and win customers for life.

“Our program is very simple for dealerships to utilize as well as see immediate measurable results in Sales, Social Media Reach, Online Reputation, and additional fixed operation revenue” states DeliveryMaxx’s Chief Operating Officer, Josh Deaton.

DeliveryMaxx has a patented program that helps dealerships obtain published positive reviews, strong company branding, outstanding search engine optimization, accurate local searches engines, and a customer loyalty program unlike anything the automotive industry has ever seen. “It is a total dealership customer care program” that will help the dealerships customer return to the dealership time after time for years beyond the initial sale. DeliveryMaxx has developed a program that turns happy customers into virtual social media billboards for the world to see.

Key results for DeliveryMaxx clients are increased sales both repeat and referral business, positive online reputation management, strategic result oriented social media marketing, additional fixed operation revenue, lower advertising cost, higher CSI scores, web domination, customer loyalty, and retention. These results are achieved utilizing modern technology and common sense business principles that many companies lack in today’s time.

Tuesday, October 23, 2012

Do Great Products or Services Receive Positive Online Reviews?

In October of 2011 a class-action lawsuit against Yelp claiming that they were removing negative reviews in exchange for “advertising” was dismissed with prejudice (meaning they cannot be sued again for the same reason). It’s now two months from 2013 and already it seems the complaints of extortion are not going away; instead they appear to be growing more frequent in numbers as awareness has risen that something fishy could be going on at Yelp.

So far, courts have allowed Yelp to hide behind Section 230 of the Communications Act. For the uninitiated, Section 230(c) (1) of the Communications Act provides:

"No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider."

In the spirit of full disclosure, I am the Co-Founder of DeliveryMaxx and we have a patent pending product which helps companies, particularly automotive dealerships obtaining positive online reputation.  As I always tell my clients, "nothing will replace excellent customer service and an outstanding product."  However, if companies excel in both criteria than why should these businesses not enjoy the rewards of positive online recognition or reputation?

When Google changed their algorithims to scrape fake reviews, DeliveryMaxx was not worried and stood out above the rest of Online Reputation Companies because we identified and implemented a method allowing the consumer to share with the world about their positive experiences immediately. In fact, we have posted several blogs that our clients loved while these guys hated us pulling down the curtain.  When most of these companies had to close shop or make up an excuse to their clients about why the reviews were being scraped, DeliveryMaxx's client base grew 300% overnight.

As one can imagine, other marketers are not happy with our methods or how we share them with the world because they do things wrong or unethical.  DeliveryMaxx practices what we preach and that is to provide a great product or service coupled with outstanding customer service.  In return, we and our clients have a strong customer loyalty.

Now, the issue with Yelp and its label of being an extortion site.  First, let me state that I have no problem with a company saying they will not post business reviews without that company paying to be on their sites.  This is a true "pay to play" business model, and there are some good service sites that consumers utilize to make their purchasing decisions.  The Better Business Burea (BBB) identified a need for the consumer to rate companies on the business and services provided.  The BBB investigates and allows a response from businesses and then makes a judgment for all to see.  According to the BBB's website: "Fulfill all licensing and bonding requirements of applicable jurisdictions; provide all license and bonding information upon application for BBB accreditation; and provide periodic updates upon request of BBB" and "If a business has been accredited by the BBB, it means BBB has determined that the business meets accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints. BBB accredited businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public."  Clearly, this is a pay to play evaluation for businesses.

However, Yelp has been criticized over the fairness of both negative and positive reviews on the site. A competitor can easily write an anonymous review with either extreme in mind. Yelp states that it will not censor reviews, but will remove suspicious reviews. Reviews are filtered for accuracy and reliability by an automated process that is intended to be neutral. The Oakland, California based East Bay Express published a 2009 story highlighting businesses that said that Yelp salespeople offered "to hide negative customer reviews of their businesses" by paying for advertising sponsorship contracts, and that positive reviews were removed and negative ones appeared when the business refused. In February 2010, two law firms filed a class action lawsuit, later dismissed by a federal judge, accusing Yelp of "extortion" on behalf of a veterinary hospital in Long Beach, California that made similar claims. Partially in response to these allegations[not in citation given] and in a move to increase transparency, Yelp added a feature that shows which reviews were filtered by its filtering algorithm. Nonetheless, Yelp continues to receive criticism over the filtering system as well as accusations by business owners of review manipulation.

Like every Web site that depends on consumer critiques, Yelp has a problem with companies trying to manipulate their results. So it set up a sting operation to catch them. The first eight businesses — including a moving company, two repair shops and a concern that organizes treasure hunts — will find themselves exposed on Thursday.

Now businesses caught soliciting favorable reviews are increasingly running the risk of getting slapped with a badge of shame like this one:

Yelp_reviews_deliverymaxx_online_reputation_management

Is this right?  At first glance, I don't mind cheaters being punished if they are wrong.  I loved what Lance Armstrong overcame to win an unprecedented seven Tour de France races.  However, he cheated.  No matter how much I enjoyed seeing him dominate his sport, he did not play within the rules and his accomplishments are now erased from the record books.

Lance_armstrong_online_reputation_managment_deliverymaxx
The same should go for businesses that practice obtaining fake reviews.  However, the question still remains to the businesses that are judged and virtually hanged in the virtual courtyard of consumer opinion without much recourse to clear their name.

In today's world:

  • 66% of consumers use the internet to research an item online before their purchase
  • 89% of consumers research vehicle reviews online before they make their purchase
  • 62% of all consumers read consumer-written product reviews online (with the highest percentage coming from 22-35 year olds (82%) with 36+ at 45%)
  • 69% of consumers who read reviews share them with friends, family, or colleagues, thus amplifying their impact in consumer behavior
  • 82% of consumers say their purchase decisions have been directly influence by the user reviews, either influencing them to buy a different product other than the one they had originally been thinking about

The facts are businesses have to get positive published online reviews in order to sustain profitability.  They have to find mediums to share these positive experiences with the world.  The consumer is all to willing to share there bad experiences which is not a bad thing.  The fact is that consumers are not as willing to share great experiences online.  This is where the problem is created.

So my question to the reader is this.  "Is it wrong to allow EVERY consumer to review a businesses product or service immediately whether the review is positive or negative?"  If you say "no" than what is the best method?  I am of the belief that Google, Yelp, Merchant Circle, Yellow Pages, CitiSearch, Yahoo should allow the consumer to write a review immediately, and not punish the business for providing this opportunity within their brick and morter confines.  Unfortunately, there are cheaters.  If review sites like Yelp catch the cheaters, that is a good thing.  But should good ethical businesses that provide exceptional goods or services be punished for identifying methods that allow reviews to be published immediately?  DeliveryMaxx has been very successful in providing our clients with published positive reviews on all of these sites.

Ultimately, the consumer will provide the answer.  Our enterprise system will prevail.  The consumer will find the flaws in the review sites that don't have correct filters and stop trusting those sites.  They will also find the sites that are non-biased and choose to research information and make their purchasing decisions accordingly.

Finally, if a business wants to succeed then they must provide a great product, and outstanding customer service.  Some things will never change.

Monday, October 8, 2012

Social Media Executive of Fastest Growing Marketing Company by Day and Coach by Night

Before the 4 AM wakeup alarm blares, James Schaefer is awake reading the newest blogs and daily news of the day.  He breezes through topics of sports, politics, religion, finance, technology, marketing, and business.  By 5 AM, Mr. Schaefer is getting ready for a day of helping companies; particularly Automotive Dealerships spread their message to the world about their great services.  “DeliveryMaxx has allowed me to learn other people’s business, and share how great they are doing.  Today, consumers have more choices than ever as to where to spend their hard earned money.  My company emphasizes the great qualities of our clients in a way that nobody has figured out how to do utilizing modern innovations of social media marketing, online reputation management, search engine optimization, and our proprietary DigitalMaxx Solution.  The results combined together to create one of the strongest customer loyalty and retention programs on the market which creates more sales, repeat business, referral business, branding, positive reviews, and most importantly greater customer satisfaction” said Schaefer.

By 6 AM, Schaefer is sitting in his home office pouring over the same topics now mixed with his clients’ reviews, blogs, and press releases.  “I want to make sure we are always providing the best service for our clients.  Great ideas are all around us if we just look for them.  We don’t always have to reinvent the wheel.  We just have to brand it a little different.  I look to see successes, and make sure my clients are among those successes” says Schaefer.

By 7 AM, Schaefer is meeting with his business partner Josh Deaton at the local Starbucks.  “I bet James and I spend 12-15 hours a week drinking coffee and coming up with some of the best ideas before most people arrive at work” states Josh Deaton, DeliveryMaxx’s Founder and CEO.

Both Mr. Schaefer and Mr. Deaton met in Rockwall at a local youth sporting event in 2009.  Both of their sons played football although they were on different teams.  Mr. Deaton was very successful in the automotive industry and invested his earnings quite well.  Mr. Schaefer was a senior executive at an international marketing company, and entrepreneur.  At the time both men met, Schaefer owned two franchises and had started and sold two other small businesses before graduating from college.

During their encounter, Schaefer was surprised to find out that Mr. Deaton was one of the investors in the company that he was an executive at.

Taking advantage of an opportunity:

Both James and Josh continued to speak regularly, and one day Josh presented the idea of DeliveryMaxx to James.  “With James’ ethics, and knowledge of running companies, and my knowledge of the needs the automotive industry as well as lack of vendors being able to provide our services the way we are able to provide them, it made perfect sense to me to partner with him for DeliveryMaxx” says Deaton.  They strategically put together a team of highly skilled minds and set out to share the DeliveryMaxx Images of Success & DigitalMaxx program.  Both refused to take investors’ money, so they would have total control of the direction of the company.  “I have seen too often when someone puts money into something they expect results immediately and just because they financed a project they didn’t understand the true vision of the idea.  Before we incorporated the company, I told Josh that it was his vision and my job to make that vision happen” says Schaefer.  Therefore, Mr. Deaton assumed the title of Chief Executive Officer controlling 60% of the company’s stock and Mr. Schaefer took the title of Chief Operating Officer owning 40%.  “There should always be one person who has the final say during any disagreements.  It was Josh’s vision, his idea, and he is very clear headed and allows people to utilize their expertise."

Within three years, DeliveryMaxx has earnings surpassing $ 1,000,000 annually.  They employ an accountant, vice president of technology and social media, vice-president of information technology, director of marketing, human resource director, new business development officer, photographers, editors, graphic artist, customer service representatives, and sales people.  “None of us have our titles on our business cards because we all focus on the company as a whole, and not just our individual department.  I don’t want one person to think that because they work in one department, they don’t have a stake in what happens in another” says Schaefer.  “Actually, everyone’s earnings are based on the success of the company.  If the company wins, so does everyone who contributes to the vision and mission!” Deaton adds, “I thought this was the one of the greatest implementations James has provided to our company by sharing the rewards with everyone.  It also allowed our company to become cash flow positive, and debt free in a very short amount of time."

So as you can imagine, Mr. Schaefer does not stop working at 5 PM.  However, he does put on his coaching attire and heads out to a football field, basketball court, or softball field to share his knowledge with Rockwall and surrounding area’s youth.  In the evening, Coach Schaefer currently can be seen working as the Offensive Line Coach for the Nations number one ranked 10 and under youth select football team by National League Certification Management (NLCM), the Rockwall Youth Sports Association Jackets.  His son, Joseph, has been in the organization since he was five and Coach Schaefer has been a part of the coaching staff for four of those years winning the championship each year.  “The RYSA organization actually showed me that kids are never too young to learn and will absorb just about anything they see and hear” states Schaefer.  When his son who plays select football and select baseball year around, wanted to play basketball, Coach Schaefer’s wife signed him up to coach the team.  “Nobody was able to coach the team.  Since that was the sport that James played in high school and college, I thought he would be the best one to coach our son” says Victoria, James’ wife of 16 years in November.  James modestly adds, “Actually, I didn’t ever suit up in college as my attitude got in the way of my ability.  I should have played, but I learned out the hard way that your attitude is just as important as your ability.  Hopefully, I can pass that lesson to the kids I am entrusted to coach.”  “I will always remember my son looking up to me when we were signing him up to play (basket)ball and saying that he didn’t know if he would be a good basketball player for me.  I told him that I didn’t know if I would be a good coach either, but would do my best if he would too, and no matter what always love him.”

National_championship_rockwall_jackets_james_schaefer_deliverymaxx

James Schaefer (3rd coach from left) & son Joseph (#40) with National Champions RYSA Jackets

Both Coach Schaefer and his son have done their best winning the local league as well as a more competitive league in the same season.  However, it was only a matter of time that Elizabeth, Coach Schaefer’s 8 year old daughter started playing sports a couple of years ago.  As it turns out, she is the athlete in the family.  She is already taller than her two year older brother and quicker too.  “He won’t admit that!” says both of his parents.  His daughter plays softball, basketball, and just recently picked up volleyball.  Coach Schaefer has been a coach for her softball and basketball teams, but he leaves the volleyball instruction to his younger sister Jennifer Minor who was an Academic All-American 4-year volleyball player at Houston Baptist University.

Every day is eventful in the Schaefer household.  They have three businesses, two kids, four sporting events at all times, school (both of their kids are straight A students), PTA (Victoria formally served as the president and currently serves as the treasurer), and still make time to spend with nieces, nephews, cousins, and grandparents who live in the metroplex.
Most practices end around 8 PM on school nights.  After Schaefer takes the whistle off, he sits back down in his home office and gets back to work.  He finishes up most nights working with DeliveryMaxx clients about 11 PM, and then starts the routine all over again tomorrow.

Balancing the kid’s activities, and work can be a bit stressful at times, Schaefer explains in a few words, but “I love it, and I think athletics is a lot like business.  There are winners and losers on the scoreboard, but how you carry yourself during victories and defeats is the true definition of your character.”

Social Media Executive of Fastest Growing Marketing Company by Day and Coach by Night


"Athletics is a lot like business. There are winners and losers on the scoreboard, but how you carry yourself during victories and defeats is the true definition of your character.”

FOR IMMEDIATE RELEASE

National Champions RYSA Jackets (Coach Schaefer 2nd from right & son #40)National Champions RYSA Jackets (Coach Schaefer 2nd from right & son #40)
PRLog (Press Release) - Oct 08, 2012 -
Before the 4 AM wakeup alarm blares, James Schaefer is awake reading the newest blogs and news of the day. He breezes through topics of sports, politics, religion, finance, technology, and business. By 5 AM, Mr. Schaefer is getting ready for a day of helping companies; particularly Auto Dealers spread their message to the world about their great services. “DeliveryMaxx has allowed me to learn other people’s business, and share how great they are doing. Today, consumers have more choices than ever as to where to spend their hard earned money. My company emphasizes the qualities of our clients in a way that nobody has figured out how to do utilizing modern innovations of social media marketing, online reputation management, search engine optimization, and our proprietary DigitalMaxx Solution. The results combined together to create one of the strongest customer loyalty and retention programs on the market which creates more sales, repeat business, referral business, branding, positive reviews, and greater customer satisfaction” said Schaefer.

By 6 AM, Schaefer is sitting in his home office pouring over the same topics now mixed with his clients’ reviews, blogs, and press releases. “I want to make sure we are always providing the best service for our clients. Great ideas are all around us if we just look for them. We don’t always have to reinvent the wheel. We just have to brand it a little different. I look to see successes, and make sure my clients are among those successes” says Schaefer.

By 7 AM, Schaefer is meeting with his business partner Josh Deaton at the local Starbucks. “I bet James and I spend15 hours a week drinking coffee and coming up with some of the best ideas before most people arrive at work” states Josh Deaton, DeliveryMaxx’s Founder and CEO.

Both Mr. Schaefer and Mr. Deaton met in Rockwall at a local youth sporting event in 2009. Both of their sons played football although on different teams. Mr. Deaton achieved success in the automotive industry and invested his earnings quite well. Mr. Schaefer was a senior executive with a marketing company, and entrepreneur. At the time both men met, Schaefer owned two franchises and had started and sold two other small businesses before graduating from college.

During their encounter, Schaefer was surprised to find out that Mr. Deaton was one of the investors in the company where he was an executive.

Turning a chance meeting into an opportunity. Both James and Josh continued to speak regularly, and one day Josh presented the idea of DeliveryMaxx to James. “With James’ success with running companies, and my knowledge of the needs the auto industry and lack of vendors being able to provide our services the way we are able to provide them, it made perfect sense for me to partner with him for DeliveryMaxx” says Deaton. They strategically put together a team of highly skilled minds and set out to create the DeliveryMaxx program. Both refused to take investors’ money, so they would have total control of the direction of the company. “I have seen too often when someone puts money into something they expect results immediately and just because they financed a project they didn’t understand the true vision of the idea. Before we incorporated the company, I told Josh that it was his vision and my job to make that vision happen” says Schaefer. Therefore, Mr. Deaton assumed the title of CEO controlling 60% of the company’s stock and Mr. Schaefer took the title of COO owning 40%. “There should always be one person who has the final say during any disagreements. It was Josh’s idea and he is very level headed allowing people to utilize their talents.”

Within three years, DeliveryMaxx has earnings surpassing $1,000,000 annually. They employ an accountant, VP of technology & social media, VP of IT, director of marketing, HR director, new business development officer, photographers, graphic artist, customer service representatives, and sales people. “None of us have our titles on our business cards because we all focus on the company as a whole, and not just our individual department. I don’t a person to think that because they work in one department or wherever, they don’t have a stake in what happens in another department” says Schaefer. “Actually, everyone’s earnings are based on the success of the company. If the company wins, so does everyone who contributes to the mission!” Deaton adds, “I thought this was one of the greatest implementations James has provided to our company by sharing the rewards with everyone. It also allowed our company to become cash flow positive, and debt free in a very short amount of time.”

So as you can imagine, Mr. Schaefer does not stop working at 5 PM. However, he does put on his coaching hat and heads out to a field or court to share his knowledge with Rockwall and surrounding area’s youth. In the evening, Coach Schaefer currently can be seen working as the Offensive Line Coach for the Nations number one ranked 10-U youth select football team by National League Certification Management (NLCM), the RYSA Jackets. His son, Joseph, has been in the organization since he was five and Coach Schaefer has been a part of the coaching staff for four of those years winning the championship each year. “The RYSA organization actually showed me that kids are never too young to learn and will absorb just about anything they see and hear” states Schaefer. When his son who plays both select football and baseball year around, wanted to play basketball, Coach Schaefer’s wife signed him up to coach the team. “Nobody was able to coach. Since that was the sport that James played in high school and college, I thought he would be the best to coach our son” says Victoria, James’ wife of 16 years in November. James adds, “Actually, I didn’t ever suit up in college as my attitude got in the way of my ability. I should have played, but I learned out the hard way that your attitude is just as important as your ability. Hopefully, I can pass that lesson to the kids I am entrusted to coach.” “I will always remember my son looking up to me when we were signing him up to play and saying that he didn’t know if he would be a good player for me. I told him that I didn’t know if I would be a good coach either, but would do my best if he would too, and no matter what always love him.”

Both Schaefer and his son have done their best winning the local league as well as a more competitive league in the same season. However, it was only a matter of time that Elizabeth, Coach Schaefer’s 8 year old daughter started playing sports a couple of years ago. As it turns out, she is the athlete in the family. She is already taller than her two year older brother and quicker too. “He won’t admit that!” says both parents. His daughter plays softball, basketball, and just recently picked up volleyball. Schaefer has been a coach for her softball and basketball teams, but he leaves the volleyball instruction to his younger sister Jennifer Minor who was an Academic All-American volleyball player at Houston Baptist University.

Every day is eventful in the Schaefer household. They have 3 businesses, 2 kids, sporting events at all times, school (both of their kids are straight A students), PTA (Victoria formally served as the president and currently serves as the treasurer), and still make time to spend with family members who live nearby.

Most practices end around 8 PM on school nights. After Schaefer takes the whistle off, he sits back down in his office and gets back to work. He finishes up most nights about 11 PM, and then starts the routine all over again.

Balancing the kid’s activities, and work can be a bit stressful at times, Schaefer explains, but “I love it, and I think athletics is a lot like business. There are winners and losers on the scoreboard, but how you carry yourself during victories and defeats is the true definition of your character.”

Thursday, October 4, 2012

Which Presidential Candidate is Right for Automotive Dealerships

The social media sites were hot last night during the presidential debate between Former Massachusetts Governor Mitt Romney and current President Barrack Obama.  Since the election of former President Bill Clinton, our nation has been evenly divided over which man is the best person for the job of leading our nation amongst the world.

As a small business owner who helps companies, specifically automotive dealerships, build their business and "Win Customers for Life"; I have some very strong opinions about who I feel should become the next elected President of the United States of America.  However, I will let the reader research and decide who I am for, and who I am against.  (James Schaefer) This blog is meant to encourage voter participation and look at one philosophical point of view of each candidate and who is the best person for business.

I will try to take a simple common sense approach and put forth the facts as if I were hiring for an executive position within my own company.  This essentially is what Americans will be doing in November when they go to the polls.  However, just like in the real world; some people would not make good business owners or managers, and some people need to reevaluate whether they are making the right decisions when they vote.  Now remember, I am writing this blog about one of the many issues that is very important to me and my company.  I am not writing this issue concerning healthcare, defense, or government sponsored programs.  Therefore, a truly informed voter should look at all of the issues individually and way them to how their interest would be affected by the outcome of this year's election.

The following point and position is described referencing Small Business and each candidate's position.  Hopefully, by laying this out in this format the reader will be able to ask questions of their own and vote for the best candidate that will help them and their interest.  This is why the United States is so great.  We all have a voice in who will govern us for the next four years.

Small Business:

The fundamental question is what is a small business? 

My definition is a business that was started from an individual or a group of individuals that developed their company because there was a need for their services or products.  It is a business that is not financed by government or publically traded on the stock market.  A small business is a private company, and how much money the company makes is NOT a factor.  The reason that I feel the amount of revenue a company makes should not be a factor whether the business is considered a Small Business or not is because the risk completely falls on the individual or group of individuals who have created the company.  They could fail if the business fails, but if it succeed they should benefit as well.  In addition, I believe that the higher the revenue the company receives, the more opportunities they are able to provide for future employees and other companies that provides goods or services to that company.

Now the government has a different definition of Small Business.  The Small Business Association (SBA) defines a small business as one that is independently owned and operated.  It is organized for profit, and is not dominant in its field.  Depending on the industry size standard eligibility is based on the average number of employees for the preceding twelve months or on sales volume averaged over a three-year period.

Most Automotive Dealerships should fall under this definition of a Small Business.  However, until recently most dealerships were not classified as a small business.  The Recovery Act of 2009 reclassified 89% of automotive dealerships under the SBA; however, the gross revenue receipts were put at $8.5 million.  My contention is that this is not fair to the Automotive Industry.  There should not be a cap placed on any private business in terms of revenue received nor should a cap be placed on these automotive dealerships for profits gained.

The simple reasoning is that if an automotive dealership is successful; they employ sales people, service technicians, administrative personnel, accountants, parts specialist, and vendors (like my company: To read more about DeliveryMaxx select here).  Their staff brings in more income which they will spend stimulating the economy.  The vendors they employ are able to hire more employees and the cycle of economic growth will continue in a positive direction.

Presidential_debate_automotive_jobs_deliverymaxx_james_schaefer

The candidates' positions:

President Obama believes that a Small Business is classified by how much revenue a company brings in.  He believes that a company making $250,000 or more should be taxed at a higher rate according to CNNMoney.com.  Under this premise, the government would be able to collect more taxes and thus be able to provide more programs for Americans.

Governor Romney believes that taxes are necessary, but tax breaks for Small Businesses would create more jobs.  He has stated that the 3% of the highest grossing revenue companies are responsible for 80% of the jobs that Small Businesses provide.  In short his method for creating more jobs is to give a break to these businesses and hope those companies will hire more people to help the business continue to experience growth.

I understand each candidates philosophical position on the issue and respect their and others opinion.  The president believes that a company which makes more money should pay more taxes to help the country and its government backed programs.  The governor believes that leaders of successful business will practice good ethics, and thus provide a piece of the pie for more individuals.

A new study by Ernst and Young projects that a tax rate hike will kill 710,000 small business jobs. Depending on who is elected will determine if this result comes to fruition.

I can tell you this.  The larger my company becomes, the more people we will be able to hire.  The more profit my company earns, the more benefits we will be able to provide individuals.  The more benefits we are able to provide to employees, the better our retention of employees become.  If we are taxed at a higher rate, our company will not be able to provide as many jobs otherwise.  It is true, I will put more dollars into my account if my company continues to be successful.  Contrary to the president's speach about small business "you didn't build that business" in July, I used my own money to start this company.  My family and our employees depend on the success or failures of this company.  I am sure many automotive dealerships will face the same concerns.

Hope to see you at the polls in November.

Which Presidential Candidate is Right for Automotive Dealerships

The social media sites were hot last night during the presidential debate between Former Massachusetts Governor Mitt Romney and current President Barrack Obama.  Since the election of former President Bill Clinton, our nation has been evenly divided over which man is the best person for the job of leading our nation amongst the world.

As a small business owner who helps companies, specifically automotive dealerships, build their business and "Win Customers for Life"; I have some very strong opinions about who I feel should become the next elected President of the United States of America.  However, I will let the reader research and decide who I am for, and who I am against.  (James Schaefer) This blog is meant to encourage voter participation and look at one philosophical point of view of each candidate and who is the best person for business.

I will try to take a simple common sense approach and put forth the facts as if I were hiring for an executive position within my own company.  This essentially is what Americans will be doing in November when they go to the polls.  However, just like in the real world; some people would not make good business owners or managers, and some people need to reevaluate whether they are making the right decisions when they vote.  Now remember, I am writing this blog about one of the many issues that is very important to me and my company.  I am not writing this issue concerning healthcare, defense, or government sponsored programs.  Therefore, a truly informed voter should look at all of the issues individually and way them to how their interest would be affected by the outcome of this year's election.

The following point and position is described referencing Small Business and each candidate's position.  Hopefully, by laying this out in this format the reader will be able to ask questions of their own and vote for the best candidate that will help them and their interest.  This is why the United States is so great.  We all have a voice in who will govern us for the next four years.

Small Business:

The fundamental question is what is a small business? 

My definition is a business that was started from an individual or a group of individuals that developed their company because there was a need for their services or products.  It is a business that is not financed by government or publically traded on the stock market.  A small business is a private company, and how much money the company makes is NOT a factor.  The reason that I feel the amount of revenue a company makes should not be a factor whether the business is considered a Small Business or not is because the risk completely falls on the individual or group of individuals who have created the company.  They could fail if the business fails, but if it succeed they should benefit as well.  In addition, I believe that the higher the revenue the company receives, the more opportunities they are able to provide for future employees and other companies that provides goods or services to that company.

Now the government has a different definition of Small Business.  The Small Business Association (SBA) defines a small business as one that is independently owned and operated.  It is organized for profit, and is not dominant in its field.  Depending on the industry size standard eligibility is based on the average number of employees for the preceding twelve months or on sales volume averaged over a three-year period.

Most Automotive Dealerships should fall under this definition of a Small Business.  However, until recently most dealerships were not classified as a small business.  The Recovery Act of 2009 reclassified 89% of automotive dealerships under the SBA; however, the gross revenue receipts were put at $8.5 million.  My contention is that this is not fair to the Automotive Industry.  There should not be a cap placed on any private business in terms of revenue received nor should a cap be placed on these automotive dealerships for profits gained.

The simple reasoning is that if an automotive dealership is successful; they employ sales people, service technicians, administrative personnel, accountants, parts specialist, and vendors (like my company: To read more about DeliveryMaxx select here).  Their staff brings in more income which they will spend stimulating the economy.  The vendors they employ are able to hire more employees and the cycle of economic growth will continue in a positive direction.

Presidential_debate_automotive_jobs_deliverymaxx_james_schaefer

The candidates' positions:

President Obama believes that a Small Business is classified by how much revenue a company brings in.  He believes that a company making $250,000 or more should be taxed at a higher rate according to CNNMoney.com.  Under this premise, the government would be able to collect more taxes and thus be able to provide more programs for Americans.

Governor Romney believes that taxes are necessary, but tax breaks for Small Businesses would create more jobs.  He has stated that the 3% of the highest grossing revenue companies are responsible for 80% of the jobs that Small Businesses provide.  In short his method for creating more jobs is to give a break to these businesses and hope those companies will hire more people to help the business continue to experience growth.

I understand each candidates philosophical position on the issue and respect their and others opinion.  The president believes that a company which makes more money should pay more taxes to help the country and its government backed programs.  The governor believes that leaders of successful business will practice good ethics, and thus provide a piece of the pie for more individuals.

A new study by Ernst and Young projects that a tax rate hike will kill 710,000 small business jobs. Depending on who is elected will determine if this result comes to fruition.

I can tell you this.  The larger my company becomes, the more people we will be able to hire.  The more profit my company earns, the more benefits we will be able to provide individuals.  The more benefits we are able to provide to employees, the better our retention of employees become.  If we are taxed at a higher rate, our company will not be able to provide as many jobs otherwise.  It is true, I will put more dollars into my account if my company continues to be successful.  Contrary to the president's speach about small business "you didn't build that business" in July, I used my own money to start this company.  My family and our employees depend on the success or failures of this company.  I am sure many automotive dealerships will face the same concerns.

Hope to see you at the polls in November.