Showing posts with label Online Reputation. Show all posts
Showing posts with label Online Reputation. Show all posts

Friday, October 4, 2013

Primeaux KIA welcomes DeliveryMaxx to the Tulsa Dealership’s Family

Primeaux KIA is a family owned and operated dealership. Henry Primeaux, his wife Jane, and their daughter, Lisa Lotz, are all active in the day-to-day operations of the dealership. Primeaux KIA is a family owned and family run dealership is every sense of the word “family.” Six members of the Primeaux family work at Primeaux KIA from dealer to lot boy and errand runner. After owning several dealerships in the Tulsa area, Henry Primeaux purchased Primeaux KIA in June of 2006. At that time his daughter, Lisa Primeaux Lotz, who was working at one of the other dealerships came to Primeaux KIA as a Business Manager. She quickly took over the day-to-day operations as New Car Sales Manager. Henry’s wife, Jane, works directly with the customers in a Customer Satisfaction role and is the dealership’s liaison with community involvement.  Grandsons known as the Longa Boys, who are in college, work as porters, car washers and errand runners for the dealership.
Primeaux KIA, the family's only dealership, has enabled the Primeaux's to excel at the selling and servicing of KIA vehicles. The dealership is currently renovating the dealership into a beautiful state-of-the-art facility to better serve its customers.  Primeaux KIA has been awarded the K-Dealer award every year since its founding, for outstanding sales, service and customer satisfaction. This coveted KIA Motors America award is only awarded to the most outstanding KIA dealerships.

According to Interbrand, the world’s largest brand consulting agency KIA is one of the Top 100 Best Global Brands.

Recently KIA was named best total cost of ownership brand by Kelly Blue Book while the KIA Soul was honored as a top KIA vehicle.  This past February, Kelley Blue Book’s kbb.com released its list of the top automotive manufacturers with the lowest average total cost of ownership for the first five years after purchase.  In first place is KIA Motors America.

“At Primeaux KIA we take pride in everything we do from providing outstanding new KIA models to having excellent customer service in all departments.  Our mission is to be the customer’s choice for all KIA services in Oklahoma and we will do whatever it takes to keep our customers 100% satisfied” states Henry Primeaux, Owner of Primeaux KIA.

DeliveryMaxx will help Primeaux KIA communicate with their customers to assure the most pleasant buying experience in the Tulsa and surrounding area.  “Primeaux KIA treats their customers as family, and DeliveryMaxx makes it possible for their customers to share their great experience with the world” says Josh Deaton, Chief Operating Officer of DeliveryMaxx.  “We are honored and look forward to sharing Primeaux KIA’s message with the world because the family has done some great things for the automotive industry and continue to provide phenomenal service to their customers.”

Primeaux KIA is located at 4747 S. Yale Ave in Tulsa, Oklahoma.  The dealership employs highly trained experienced technicians.  Primeaux KIA is very involved in Oklahoma and serves customers in Oklahoma City, Tulsa, Broken Arrow, Norman, Enid, Edmond, and surrounding areas.  For more information on cars, trucks, and suv’s call the dealership at 918.622.3160 or visit the website at http://www.primeauxkia.com.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Monday, September 30, 2013

DeliveryMaxx Partners with Top Texas BBQ Restaurant providing Digital Solutions

DeliveryMaxx has been very instrumental helping automotive dealerships across the country creating strong social media and online reputation programs.  With their innovative approach and patent pending technology, DeliveryMaxx’s clients quickly experienced increase in sales, customer satisfaction (CSI Scores), and service revenue.  DeliveryMaxx made it very easy for customers to share their experience with all of their friends and family they had when purchasing a new vehicle.

Social media seems to be everywhere these days. Facebook alone has surpassed one billion users, not to mention the 554 million on Twitter and Pinterest becoming the 3rd largest URL in the world. So, if you want your customers to find your website, you need to have a presence on social media. It was only a matter of time before DeliveryMaxx ventured into the food and beverage industry helping with their digital needs.

Randy White’s Hall of Fame BBQ & Grill has chosen DeliveryMaxx to provide a program that combines social media marketing and online reputation management into a strategic digital marketing solution to help continue the famous barbeque restaurant’s growth.

DeliveryMaxx has made it easy to integrate social media with business’s websites, so that online “fans” turn into real-world sales.  “Online reviews can make or break a restaurant business, and with DeliveryMaxx our customers will be able to share how great our barbeque is with ease” says, Tracy Hutchins, Owner & Operator of Randy White’s Hall of Fame BBQ.

The next step was to partner with a restaurant that had a great story to tell.  “Hutchins Barbeque has been personal favorite of mine for a long time, and their business is the type of business any community would be proud to support” states, CEO & Co-Founder of DeliveryMaxx, Josh Deaton.  We are fortunate to show how the DeliveryMaxx program will integrate seamlessly with Randy White’s Hall of Fame BBQ.  Tracy Hutchins and his wife Nicole have carried on Mr. Hutchins famous recipe and house it under one of the most famous Dallas Cowboys defensive players of all-time name.  This is a great locally owned restaurant, with a huge marquee name attached to it” adds, James Schaefer, COO  & Co-Founder of DeliveryMaxx.  

In 1978 Roy Hutchins opened a 900 square foot roadside smokehouse on HWY 380 in Princeton, Texas near McKinney. It was called Roy’s Smokehouse. With Roy and his wife’s hard work and passion for making great BBQ they were able to make a great name for themselves in the McKinney area.

In 1991 the demand for Roy’s BBQ was growing rapidly and they were able to expand into a much larger space in McKinney.  What also grew in the Hutchins household were 3 sons who were ready to carry on the family tradition of delivering great BBQ to hungry Texans that came to the restaurant.  Next thing you know there was another restaurant that opened under the name of Hutchins BBQ and Catfish. This move proved once again that Hutchins BBQ was making a great name for itself.

The next Hutchins BBQ opened in Frisco Texas in 1994. Little did they know but a frequent customer over the years Hall of fame Dallas Cowboy Randy White loved their BBQ so much that he not only became great friends of the family but in 2001 he agreed to let the Hutchins change the name to Randy White’s (Hall of Fame BBQ) since then the BBQ continues to get better and the business continues to grow.  Tracy and Nicole Hutchins continue to own and operate the Frisco location with marketing consultation form Randy White at the corner of Preston and Main. Randy along with several other past and present Dallas Cowboys continue to come in on a daily basis, visit with customers, and enjoy great BBQ. 

Randy played for the Dallas Cowboys his entire professional football career. He was born and raised in Pennsylvania and played college football for the University of Maryland.

Randy White won the Outland Trophy, Lombardi Award, ACC player of the year and All American College Awards (1974).  He was the number 1 draft pick in 1975 and was chosen by the Dallas Cowboys to play Defensive Tackle.  In 14 seasons he only missed one game.  White was a 9 time Pro Bowl Selection, 8 time All-Pro, Co-MVP of Super Bowl XII, 1978 NFC Defensive Player of the Year,  and 1982 NFL Defensive Lineman of the Year.  His Dallas Cowboys teams won a Super Bowl Trophy (XII), 3 NFC Titles, and 5 Divisional Titles.  In 1994, White was inducted into the Dallas Cowboys Ring of Honor and the Pro Football Hall of Fame.  He is considered one of the greatest defensive players ever to step on a football field.

Randy White’s Hall of Fame BBQ & Grill is located at 9225 Preston Rd in Frisco, Texas just north of Dallas, Texas.  They serve the best Texas Barbeque Sunday thru Thursday from 11 AM to 9 PM and 11 AM to 10 PM on Friday and Saturdays.  For more information on catering and special events information can be found by calling 972.377.0540 or http://www.randywhitesbbq.com.


Wednesday, August 28, 2013

New Website for DeliveryMaxx displays Capabilities for Social Media & Online Reputation Management

DeliveryMaxx is pleased to announce the new design reflecting the global image, branding, and complete capabilities for Social Media Marketing, Online Reputation Management, Search Engine Optimization, Customer Loyalty & Retention, and Search Engine Marketing.  The DeliveryMaxx website has the same domain, www.deliverymaxx.com but a brand new easy to navigate style.

Originally, DeliveryMaxx was founded on keeping automotive customers for life and provided a strategic follow-up program for auto dealer’s customers.  Today, DeliveryMaxx is quickly becoming Social Media’s answer to Customer Engagement and Online Reputation.  DeliveryMaxx is able to take any companies customer and create “Digital Mouthpiece” advertising to thousands of potential customers.  For example, this means that if an automotive dealership or any other type of business sells a product or a service; DeliveryMaxx has a strategic plan of action that will use the customers’ great experience to advertise to all of their friends and family.

Josh Deaton, Chief Executive Officer & co-Founder states, "At DeliveryMaxx, we've long been at the forefront of digital innovation for the automotive industry.  We have created a patent pending digital solution for companies to truly separate themselves from the competition.”

It seems that today, everyone is talking about Social Media.  However, when you engage in the conversation few companies, even marketers get it right.  Internet users have the ability to block out unwanted messages.  If a person sees someone wearing a tee-shirt with a unicorn on it that they want they go home and use Google to search for the shirt specifically.  That person will not click on the Google advertisement at the top selling non-unicorn tee-shirts, they will continue to search for a company that has the item they’re looking for, and even if 100 companies carry the shirt, the one that gets the sale is the one that promoted their product correctly.  DeliveryMaxx’s experts takes your content and promotes it in ways that it will help people find exactly what they’re looking for, exactly when they’re looking for it.  Trying to force someone to buy something they don’t have any interest in ever purchasing doesn’t work on today’s online consumers.

According to the Integer Group there are 2,314 tweets sent out every single second, so how can you stand out among the chaos?  DeliveryMaxx improves the quality of your content to be more consistent across your social channels and designing content to go viral and help grow your social reach.  We can turn you into the brand or business that people genuinely want to follow and read content from on a daily basis.

Another misconception in the digital world is the use of Online Reputation Management.  Many marketers believe that a review is all that is involved in helping a company build their online reputation.  The term Customer is misleading, you may think you’ve already won their business, but it’s easy to forget that the key word in “social media” is “social,” and you’re customers have A LOT of access to your potential future customers.  Even the shyest person behaves charismatically on social media, particularly about their experiences with brands and businesses.  It is important to think of your social media audiences as potential future customers and referrers of future customers.  If you have 1,000,000 happy customers, and one angry one, odds are your Google Review Page will have one angry review on it.  DeliveryMaxx uses custom built applications that give you and your customers the tools necessary for your happy customers to use their voice online as well.  Through our unique review sites you can encourage your customers to write about their good experience by handing them a keyboard while on site and their glowing recommendations will be visible to the world before they even walk out of your door with a smile on their face.  In addition to gaining reviews, DeliveryMaxx is able to market these testimonials on other picture, blogging, and video sites for each client.

James Schaefer, Chief Operating Officer & co-Founder, said: "This is a time of extraordinary innovation, growth and opportunity for DeliveryMaxx and we are fully embracing a digital future. With clients across the United States and a staff of full-time developers and programmers, DeliveryMaxx has become a 24/7 source of news, public relations and customer engagement for businesses who have a product or service and utilize the internet to help market to potential customers.”

DeliveryMaxx is a privately held company providing social media marketing, web-based solutions, customer retention, and other advertising services and is based in Rockwall, Texas.  DeliveryMaxx is the preferred provider for companies needing to improve web presence, online reputation, customer satisfaction, sales, and innovative strategies that enables them to confidently deploy their mission-critical products and services in today’s competitive environment for market share.

Clients of DeliveryMaxx include automotive dealerships, hotels, surgeons, insurance agencies, marketing agencies, educational institutes, non-profits, sports teams, attorneys, employment agencies, and politicians.

For additional information about the company or its products and services, visit www.deliverymaxx.com.

Wednesday, July 31, 2013

Recognized by Automotive News with DeliveryMaxx program

Business is pretty simple. If you provide a good product, and great customer service dealerships will increase sales and have the opportunity to win customers for life.

Two years ago, Southwest KIA located in Dallas, Mesquite, and Rockwall hired DeliveryMaxx to provide a Social Media Marketing and Online Reputation program that would help the North Texas Dealership spread their message to the world. Since that time, the stores have seen an increase in overall sales by 18% with some of the highest CSI Scores in the industry.


DeliveryMaxx has developed and currently has a Patent Pending with the United States Patent Office for one of the most comprehensive digital solution programs available in today’s market. The program combines the exciting time customers take delivery of their new vehicle and their review or testimonial about their experience. With the combination of these two pieces documenting a customer’s dealership visit; DeliveryMaxx is able to market the dealership to the world increasing sales, CSI scores, branding, repeat and referral business, service conquest, and a variety of other advantages.

“The program is very simple to use. Our sales people take a picture of the customer utilizing the DeliveryMaxx app with their smartphone. Our finance managers capture a review or testimonial from our customers which is posted directly to the major review sites by the customers themselves. We provide bullet points of events and specials to DeliveryMaxx and they write customized blogs for our dealerships” states, James Seale, General Manager of Southwest KIA Mesquite.

Saturday, January 12, 2013

Top Cadillac Dealer in Houston, Stewart Cadillac Selects DeliveryMaxx for Digital Marketing

What does it take to earn the title "#1 selling Cadillac Dealership in Houston” and the “#12 selling Cadillac dealer in the United States?”  It takes over a decade of commitment to the highest quality standards. It takes going above and beyond all competitors, and focusing, each and every day, on the hundreds of details that add up to an unparalleled ownership experience.  One visit to Stewart Cadillac and customers will see why the bar has been raised for excellence in customer service.

“We focus on the little things to provide a high quality buying experience to all of our customers. Our highest priority is our customer, and we do whatever it takes to exceed their expectations” states Bill Driskill, General Manager of Stewart Cadillac.

Stewart_cadillac_dealerships

Recently Cadillac was at the top of the list receiving awards from independent reviewers as the “Top Connected Car of 2012”, “Top Gadgets of CES 2012”, and the “Editor’s Choice Award” from AutoBlog.  The New Year is sure to be one of the most talked about in the automotive world, and Stewart Cadillac has the determination to provide personal customer service to all of their clients.
DeliveryMaxx has been retained by Stewart Cadillac to help the dealership raise the bar even higher for the automotive industry providing digital marketing solutions and customer loyalty and retention programs.  “We chose DeliveryMaxx to help share our customers’ great experiences because they reflect the same high quality standards that our dealership embodies” says Greg Brown, Sales Manager.

“Having a dealership like Stewart Cadillac in our client family is a strong testament to our services.  Stewart Cadillac provides a level of service to their clients that is unprecedented in today’s economic climate” says, Josh Deaton, CEO of DeliveryMaxx.

Exceeding expectations is what one will find at Stewart Cadillac’s sales, service, and parts departments.  Stewart Cadillac is located at 2520 Main Street in Houston, Texas and has highly trained experts to help find the perfect vehicle and keep it in peak condition.

DeliveryMaxx provides a total automotive dealership care program providing their clients consumers with social media marketing, online reputation management, search engine optimization, customer loyalty, and retention.  They utilized their proprietary software and patented programs to help automotive dealerships maximize their effectiveness positively influencing consumer behavior.

Wednesday, November 28, 2012

DeliveryMaxx Executives Share Family Successes

Co-Founders Josh Deaton and James Schaefer have built DeliveryMaxx into a multimillion dollar organization from an idea scribbled onto a yellow notepad to a state-of-the-art patented program that provides automotive dealerships and other organizations with a unique ability to increase CSI Scores, Sales, Customer Loyalty, Service Revenue, Online Reputation, Search Engine Optimization, and Branding.

With DeliveryMaxx, automotive dealerships truly have a total customer care program that allows the consumer to share their great experience through published online reviews as well as their new vehicle through social media marketing.  “Many companies have tried to do what DeliveryMaxx has been able to create, but they fail because they have taken shortcuts.  Ultimately these companies hurt the dealership, and do not provide the service the automotive industry needs” states Josh Deaton, Chief Executive Officer of DeliveryMaxx.  Instead of an automotive dealership having to go to five different vendors to provide social media marketing, online reputation management, search engine optimization, local search engine optimization, and a customer loyalty program; DeliveryMaxx combines all of these programs into a complete program that will help dealerships “Win Customers for Life”.

Joseph__alexa_both_national_champions

In addition to leading automotive dealerships into additional profits utilizing modern technology, both men are very involved in their children’s activities.  Mr. Schaefer coaches both his son and daughter’s teams.  Recently, Schaefer’s top nationally ranked Rockwall Jackets 10U football team where he is the head line coach just won their 3rd straight National Championship at Dallas Cowboys Stadium during Thanksgiving week.  His son Joseph plays linebacker and fullback.  Mr. Deaton, who also has a son who plays golf for his middle school team, was excited to see his daughter Alexa earn the right to be called Cheerleading National Champion for Heath Hawk’s Cheerleading where the competition was televised nationally (also at Dallas Cowboy Stadium).  “Both kids work very hard in school and in their extra-curricular activities.  I am a firm believer that sports can prepare kids for business.  There are winners, losers, and a right way you have to compete.  You have to work with others in order to be successful.  I will be excited to see both Alexa and Joseph work for our company when the time comes” says James Schaefer, Chief Operating Officer of DeliveryMaxx.
 
Of course both Joseph and Alexa are 10 years old and each in the 5th grade, so they will have some time to continue to enjoy their activities before the challenges of running a business become a reality of life.  However, if their success in sports is a prelude to how they will do in business when that time comes, DeliveryMaxx has a very solid line of succession.